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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good location, facility outdated, decent service...
Business response:
Thank you for being our guest. We are glad you liked our location and service and had an overall comfortable stay. However, we sincerely apologize our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Nothing. Too far out from everything. The lobby is not inviting and the the snack machine is not affordable.
Business response:
Thank you for being our guest. We're sorry for not meeting all your expectations and the inconvenience you had due to it. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Nice clean and quiet. Secluded area. Staff was nice.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked our well-kept property and that you were pleased with the service provided by our associates. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Very basic, no frills, no coffee in room, no maid service.
Business response:
Thank you for being our guest. We're sorry for the not meeting some of your expectations and the inconvenience you had due to our housekeeping policy. Kindly note, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Breakfast is cheap package vending product.
Business response:
Thank you for choosing Extended Stay America. We are happy overall you enjoyed your stay at our hotel. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Your comments are appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
Relatively cheap compared with surrounding hotel. Dryer not working properly, breakfast only snack
Business response:
Thank you for being our guest. Although you were happy with our affordable rates, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,415 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.