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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and close to everything. Had a great time
Business response:
Thank you for the review of your stay at Extended Stay America. We are glad you loved our well-kept property and ideal location. Nothing is more important than your satisfaction, so we are delighted you gave us a lovely review. We hope to welcome you back soon for another exceptional stay. Sincerely, Hotel Management
Great stay with a few kinks in the system I tried to check in, but they had just updated their systems, according to the attendant. They had my reservation number in, but no payment information, because when he asked how I was going to pay, I showed him that I already had payed through Hotels.com. He was gracious and said gave me the key to the room and said he'd contact the manager and let me know if there's anything else I would need. He was cool, but had they double charged me, I'd have been starving by the end of the wee... read more
Only complaint is the bed was suppose to be a queen size but was rather smaller and was a really firm bed that given me back discomfort the last 2 day stay.
Business response:
Wanda, thank you for reviewing your stay. Although from your rating it seems you had an overall pleasant stay, we are sorry for the disappointment you had with the bed and regret the inconvenience it caused. We wish we would have had an opportunity to make this right for you while you were here, so your stay would have been enjoyable. Thank you again for your feedback. We hope you will give us the opportunity to make it up to you. Sincerely, Hotel Management
Spacious room, very clean, comfortable beds. Plenty of parking. Friendly staff Not real Breakfast! That's just grab and go. Granolas, muffins, coffee. I expected more for breakfast. Our room has a nice kitchenette, that we didn't need or use. Good motel for families.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is excellent to know you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We value your feedback and hope to see you again soon! Sincerely, Hotel Management
this hotel was perfect for us! loved how it was out of the way, so tons of parking and not very crowded! was also the perfect proximity to UCSD and surrounding areas.
Business response:
Thank you for choosing to stay at Extended Stay America during your visit. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Pro- It’s a nice quiet place right in the center of businesses. The hotel is clean and well maintained. Con-No swimming pool and loud noises coming from the refrigerator and the air conditioner at night.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and liked our well-kept property. However, we regret the inconvenience you had due to the noises. We have alerted our maintenance team about it, and they are checking and fixing them immediately. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,415 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.