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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is getting old and things are not being maintained well or fixed when needed. I stayed here 7 years ago and the state of the room has deteriorated significantly.
Business response:
Dear Denise, Thank you for revisiting us and sharing your candid review. We are sorry your stay did not live up to your expectations. We agree our hotel is starting to show its age, and we are having the same conversation with our Brand leaders. In the meantime, our housekeeping staff is committed to keeping our facilities clean and well-maintained throughout our hotel. Therefore, we hope you enjoyed our services and facilities despite this issue. We appreciate your feedback and hope you will return for a more pleasing exper... read more
Great
Everything was great
Business response:
Dear Juan, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Thank you for being our guest, and we look forward to your revisiting the next time you are in the area. Sincerely,Hotel Management
I like to mention an excellent service from the following employees Violeta, Hallie, Marina and Melanie. Thanks.
It was fine. A little noisy & the heater was old.
Business response:
Dear Terry, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
这酒店的房间设施也很一般，跟汽车旅馆差不多，而且洗手间的吹头发的吹风机都没有，很难想象的！床铺很容易就被推动，设施很旧的
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 3.4 star rating with 2,458 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.