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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel to stay at definitely will come back again
Business response:
Thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel was convenient and comfortable, need changes Access to fresh towels was a bit of an issue and also not having a stopper in the bath tub so that we could take a bath, but beyond that it was comfortable and convenient. We will most likely stay here again next visit.
Business response:
Laura, thank you for choosing us. We are happy to know you were impressed by our convenient location. However, we are sorry we missed meeting some of your expectations and have taken a note of your feedback. We hope the positive aspect of your stay will bring you back whenever you are in this area. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Next time I'll choose another hotel This hotel was OK, at best. Mine and my co-worker's rooms all smelled like cigarettes, even though they were non-smoking rooms. The walls were thin and I could hear everything going on around me. I was a little disappointed with this hotel and would definitely choose another hotel next time I'm in the area.
Business response:
Andy, thank you for staying at our hotel. We are happy to read you had were benefited with our convenient location close to your needs and that you had an overall nice stay. However, we apologize for the smell of smoke you experienced in your room which compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. Thanks again for being our guest, and we hope to welcome you back in the future. Sincerely, Hotel Management
great place to stay amazing
Business response:
Greg, thank you for your wonderful review of Extended Stay America. We are thrilled to read you had a great time with us. Thanks again for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Place needs to be updated. Not as clean as it needed to be.
Business response:
Thank you for choosing our hotel and for sharing your concerns. Our goal is to provide an outstanding experience for our guests, so we apologize that we fell short during your visit. Please be assured your concerns are being addressed. We hope we have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Good location but dirty The hotel room seemed reasonably clean except for the glaring error of not cleaning the mirrors, both the one by the door and the bathroom mirror were noticeably dirty. The lamps were dusty. The tub looked stained with dirt and grime. It was not the clean, nice room I was hoping for on our anniversary trip. I dusted and cleaned the mirrors myself. And, I didn't feel comfortable taking the planned romantic bubble bath.
Business response:
Thanks for being our guest. We are glad to read you had an overall pleasant visit and some aspects of our hotel. Having said that, we are sorry for the cleanliness issue you experienced while here. your concern has been shared with the housekeeping team so that they will be more diligent in their effort. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Quiet New Year’s Eve celebration! It was great place to relax. I was sick with pneumonia n slept all weekend. It was nice n quiet, plus had a kitchen n all the amenities. Would go back again
Business response:
Armina, thank you for being our guest and for your wonderful feedback. It was a pleasure to read you had a delightful stay with us and loved everything we offer. On behalf of everyone here at Extended Stay America, we invite you to stay with us again. Sincerely, Hotel Management
OK hotel, good location The kiten amenities were not updates, the stove was "just" working, heating a pan of water took 20 min, so we could not expect to cook much.
Business response:
Sidd, thanks for being our guest. We are happy to read you had an overall pleasant stay and that you liked our convenient location close to the points of your interest. However, we are sorry we missed meeting some of your expectations and regret the inconvenience caused. It was a pleasure hosting you, and we hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,495 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.