This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and good location Overall the experience was decent. Location was great, price was very good for the location relative to other hotels in the area. Easy access to the I805. Close to grocery stores and shopping.
Business response:
David, thank you for being our guest. We are happy to know you liked our location and had a good time here. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management
Ok, but a bit tired. Not the best hotel. Needs updating.
Business response:
Thank you for staying with us. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age.We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Lost, important pillow The room and the general behavior of the employees was fine. But, I accidentally left my pillow there. The pillow is very important to me, since I have arthritis in my neck and this pillow is especially comfortable. That is why I take it to hotel rooms. The hotel has lost this pillow; it apparently is not in lost-and-found, and no employee can find it. They said that the maid no longer worked there, and they apparently have not been able to reach her. I can't imagine how something like this could happe... read more
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the unfortunate incident of you losing your pillow. Please be assured that we are investigating this issue. Any property left behind in the room is always brought down to the reception area when rooms are serviced, and we hold it for 60 days. Our staff is well-trained in these procedures and reliable to follow through. Again, we apologize for the inconvenience, and we hope you will consider giving us another chance in the future. Hotel Mana... read more
Business response:
Olga, thank you for staying at Extended Stay America. We are glad to know you enjoyed everything that we have to offer. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Good location I have stayed here before, staff was really welcoming in. Great location if you want to visit good breweries.
Business response:
Thanks for returning to Extended Stay America and for the awesome feedback. We are glad to know our location was perfect for your needs and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to many more visits from you. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Nenita, we appreciate you being our guest. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. I hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Basic hotel, not too far from UCSD Basic hotel room with a full sized fridge too. We were just there for a night, and it was nice to have a sofa-bed along with the regular bed in the room. The breakfast is pretty basic - coffee, snack bars, packaged muffins, and oatmeal packets. Convenient parking near the rooms. There's a shopping center / strip mall about 2 miles away.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are glad to read you liked our location and your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
David, we are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,495 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.