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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent hotel for the price This was the 2nd time I've stayed at this hotel. It's nothing fancy, but it is definitely worth the cheaper price of the hotel. I like that the rooms have kitchenettes too. The first room we were given did smell pretty musty, so we asked to switch rooms and they gladly moved us. Comfort of the room is decent. The bed isn't anything spectacular, but comfy enough. I thought it was kind of weird that for that big of a bed (and 2 people), they give you 3 pillows... A 4th would have been nice. We asked ... read more
Business response:
Thank you for the feedback about your stay with us once again. We are glad that you liked our affordable rates, attentive associates who took great care of you and our convenient location. However, we are sorry if any inconvenience was caused. We appreciate you recommending us online and hope to have you back with us soon. Sincerely, General Manager
It was ok I was called by staff telling me the front desk was closed at 11pm and I was at a conference and had to rush back. I read my check in information and it said latest I could check in was actually 12am. Also no warm water for a shower the next day. I had to shower in cold water.
Business response:
Thank you for taking the time to evaluate your stay. Our goal is to maintain the highest standards, and we apologize for falling short of this. Your feedback is invaluable and highlights the areas that need attention and will improve the guest experience. Thanks again. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
그냥 그저그럼 청결이 좋지않고 환기가 안됨. 냄새가 많이 남. 인도 카레 냄새 엄청 많이남. 조식 은 별거없고 커피는 괜찮음
Business response:
Thank you for your review, and we do apologize for the issues you experienced in your guest suite. We work hard to make every guest's stay a pleasant experience, so we are sorry we fell short. We are already working to correct these issues for future guests. We are pleased you chose our hotel for your visit, and we hope you will stay with us again so we can make it up to you. Sincerely, General Manager
It was surprisingly well!! It was surprisingly well. A lot more better than my expectation with a 2.5 starring review. I stayed only 1 night at San Diego, the room and facilities were good. And it's good to have kitchen, and bathroom altogether in the unit, even though I didn't use the kitchen, but that made me feel comfortable. I would give them 4 stars and recommend it to my friend!
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - San Diego - Sorrento Mesa. We truly appreciate your kind comments regarding your well-equipped accommodation. Thank you for recommending our hotel, and we would love to welcome you back soon! Sincerely, General Manager
전체적으로 깔끔하고, 혼자 지내기에 부족함이 없었습니다. 다만, 샤워시에 기계음? 같은 소음이 크게 들려 많이 불편했습니다.
Business response:
Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Nice hotel close to SCRIPPs The best thing about this hotel is the friendly staff they are very accommodating and quick to help with anything you might need. The hotel room itself is basic, but clean with a kitchen and a good size refrigerator. The rooms are a little bit roomier than your average hotel room which I liked. If you are looking for reasonably priced hotel this hotel is a good choice.
Business response:
Thank you for choosing to stay at our hotel for your visit and for sharing your experience. We are happy you had a good overall stay, and that you were pleased with our spacious accommodations and convenient location. We also appreciate your nice comments regarding our affordable prices. Thank you for being our guest, and we would love to welcome you back in the future! Sincerely, General Manager
Hotel in zona appartata Posizione dell hotel appartata e rispondente alle esigenze di spostamento della mia famiglia
Business response:
Thank you for being our guest and for posting your review. We're so glad you liked the location of our hotel and that we lived up to your expectations. Thanks again for your feedback, we hope you will choose Extended Stay America - San Diego - Sorrento Mesa again! Sincerely, General Manager
Business response:
Thank you for taking the time to share your kind ratings about your stay at our hotel. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - San Diego - Sorrento Mesa will be your first choice every time you visit this area. Sincerely, General Manager
Good place to rest. The hotel in general is great but we have 2 issues. The breakfast should not be labeled "continental" is the only thing freshly made was the coffee. Everything else was packaged like the guests were astronauts. The room panelings, baseboard and some paint areas were deteriorating.
Business response:
Thank you for reviewing your stay at Extended Stay America San Diego - Sorrento Mesa. We are glad to read that your overall visit was pleasant. That being said, please accept our apologies for your experience in not meeting all of your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve as well as what we are doing right. Thanks again, and we would love the opportunity to serve you soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,415 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.