This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1560 N. 1st St., San Jose, CA, 95112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
None
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
No coffee? I know that the free breakfast was suspended but I don't see why you couldn't simply provide coffee at least.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are glad to read you had an overall positive experience. However, we regret any disappointment you experienced concerning coffee not being available during your stay. Please know that this information is posted on the hotel website, so our guests can be aware while making reservations with us. We are sorry for the inconvenience during these times. We hope to see you soon. Sincerely, Hotel Management
The room was ok but ever so oftem we were able to smell an electrical burning. It was worrying. The room was nice and the staff made things simple and safe.
Business response:
Destiny, thank you for sharing your review. We are glad to know you liked your room and that the service provided by our staff made for a pleasant stay. With that said, we are sorry for the issue you encountered in your room. We take your comments seriously and will promptly address them with the appropriate individuals. It was a pleasure hosting you, and we hope to do so again the next time you are here. Sincerely, Hotel Management
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews.
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.