Extended Stay America - San Jose - Downtown

Business response:

Audra, thank you for posting such kind comments about Extended Stay America, especially about our staff. It was a pleasure to read you liked our pet-friendly feature and that our courteous associates assisted you excellently. Your recognition is highly appreciated, and we look forward to welcoming you again. Sincerely, Hotel Management 

Business response:

Thank you for your comments. While we hope you would have liked our tranquil accommodations and convenient amenities, we regret the nearby surroundings were not ideal for you and your husband. We can understand your disappointment and believe that your stay at our property was not affected. We hope to see you both again soon. Sincerely, Hotel Management 

Business response:

Carol, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Yue, thank you for your recent stay at Extended Stay America! We are so glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management 

Business response:

James, thank you for your nice review and for letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Leslie, thank you for staying at Extended Stay America. We are thrilled you enjoyed your time with us and that you loved our courteous associates. We are grateful for your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Elenoa, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dear Andrea, we are delighted you had a great stay with us at Extended Stay America, and thank you for sharing your feedback. Comments such as your let us know what our guests expect, and this information is vital for us to make their future stay even better. We enjoyed having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Elina L, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management