This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wish they serve hot breakfast and better coffee.
Business response:
Thank you for taking the time to evaluate your stay. We are happy to know your overall visit was enjoyable, but we are sorry for not meeting some of your expectations with the breakfast we serve. We hope this did not overshadow the otherwise positive experience you had being our guest, and we look forward to your next visit. Sincerely, Hotel Management
This is an older property. Some of the reviews are very misleading. I was disappointed when I arrived, while at the check-in, and then especially with the room. Let me put it this way, the ceiling still had "cottage cheese/popcorn" ceiling. It was old. The shower was the worst -- no pressure and old shower heads. The pillows did not provide enough head comfort. I almost went out and bought my own. The hotel is primarily for long stay clientele. I did not feel all that safe due to some of the people staying at the hotel.
Business response:
Richard, thank you for taking the time to share your feedback. We regret our bedding was not to your comfort and apologize for the inconvenience you experienced due to the lack of hot water. We will address this with our maintenance team and make sure we prevent such reoccurrences. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will return to experience our hot... read more
Nice lovely llace It was okay
Staff was nice and friendly. Unfortunately, there were roaches in the room and bathroom!!
Business response:
Lilia, thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the unpleasant experience you had with your suite. Our pest control provider has been alerted, and we will take steps to ensure such issues do not happen in the future. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,348 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.