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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was ok but ever so oftem we were able to smell an electrical burning. It was worrying. The room was nice and the staff made things simple and safe.
Business response:
Destiny, thank you for sharing your review. We are glad to know you liked your room and that the service provided by our staff made for a pleasant stay. With that said, we are sorry for the issue you encountered in your room. We take your comments seriously and will promptly address them with the appropriate individuals. It was a pleasure hosting you, and we hope to do so again the next time you are here. Sincerely, Hotel Management
Great place to stay very clean and customer service is a plus
Business response:
Thank you for your review regarding your stay at Extended Stay America. It was a pleasure to read we were able to meet your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you again for your feedback, and we look forward to welcoming you back. Sincerely, Hotel Management
Business response:
Hung, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Great hotel. Awesome staff Great hotel, awesome friendly and helpful staff. I love the kitchenette because i cook. One slight issue is last time i was there i saw cockroach on countertop in room. Theres a problem with roaches on first street in general but now theyre seeping into this nice hotel.
Business response:
Erin, thank you for returning to Extended Stay America. We are delighted to know you were pleased with our friendly service as well as the kitchenette in your room. Also, our pest control provider has serviced our hotel, and we are working to ensure the issue you with the insects do not happen in the future. Your business is appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was good. Trying to find a job. The staff is polite and respectful.
Business response:
Audra, thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you enjoyed the exceptional service delivered by our courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
It was good. The people are wonderful, respectful and helpful.
Business response:
Audra, thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,348 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.