This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1560 N. 1st St., San Jose, CA, 95112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great place to stay very clean and customer service is a plus
Business response:
Thank you for your review regarding your stay at Extended Stay America. It was a pleasure to read we were able to meet your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you again for your feedback, and we look forward to welcoming you back. Sincerely, Hotel Management
Business response:
Hung, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Great hotel. Awesome staff Great hotel, awesome friendly and helpful staff. I love the kitchenette because i cook. One slight issue is last time i was there i saw cockroach on countertop in room. Theres a problem with roaches on first street in general but now theyre seeping into this nice hotel.
Business response:
Erin, thank you for returning to Extended Stay America. We are delighted to know you were pleased with our friendly service as well as the kitchenette in your room. Also, our pest control provider has serviced our hotel, and we are working to ensure the issue you with the insects do not happen in the future. Your business is appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was good. Trying to find a job. The staff is polite and respectful.
Business response:
Audra, thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you enjoyed the exceptional service delivered by our courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
It was good. The people are wonderful, respectful and helpful.
Business response:
Audra, thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Homeless for the first time Unfortunately, I am homeless with my cat. I needed a place to stay and you were able to accommodate me and my pet. I was able to cook, I enjoy cooking. Your are employees were wonderful, very kind and helpful. Thank you for everything and all your hospitality
Business response:
Audra, thank you for posting such kind comments about Extended Stay America, especially about our staff. It was a pleasure to read you liked our pet-friendly feature and that our courteous associates assisted you excellently. Your recognition is highly appreciated, and we look forward to welcoming you again. Sincerely, Hotel Management
The area around this hotel is bad. My husband stayed one night and I came the following day. I saw the area and was so depressed after being evacuated from our
Business response:
Thank you for your comments. While we hope you would have liked our tranquil accommodations and convenient amenities, we regret the nearby surroundings were not ideal for you and your husband. We can understand your disappointment and believe that your stay at our property was not affected. We hope to see you both again soon. Sincerely, Hotel Management
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews.
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.