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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean!
Business response:
Cristina, thank you for choosing Extended Stay America. We are thrilled your stay with us was great, and that you liked our well-maintained property. Our amazing team of housekeepers is second to none. We will enjoy sharing your compliments with them. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Staff was very friendly and accommodating. They were working under stressful conditions with booking issues but did a wonderful job of mitigating everyone’s inconvenience. Fantastic service!
I wish they serve hot breakfast and better coffee.
Business response:
Thank you for taking the time to evaluate your stay. We are happy to know your overall visit was enjoyable, but we are sorry for not meeting some of your expectations with the breakfast we serve. We hope this did not overshadow the otherwise positive experience you had being our guest, and we look forward to your next visit. Sincerely, Hotel Management
This is an older property. Some of the reviews are very misleading. I was disappointed when I arrived, while at the check-in, and then especially with the room. Let me put it this way, the ceiling still had "cottage cheese/popcorn" ceiling. It was old. The shower was the worst -- no pressure and old shower heads. The pillows did not provide enough head comfort. I almost went out and bought my own. The hotel is primarily for long stay clientele. I did not feel all that safe due to some of the people staying at the hotel.
Business response:
Richard, thank you for taking the time to share your feedback. We regret our bedding was not to your comfort and apologize for the inconvenience you experienced due to the lack of hot water. We will address this with our maintenance team and make sure we prevent such reoccurrences. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will return to experience our hot... read more
Nice lovely llace It was okay
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 3.2 star rating with 2,380 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.