Extended Stay America - San Jose - Downtown

Christine 

on Expedia

a year ago

Very dirty- hallways smell like urine and other strong smoke of a certain substance Lots of people hanging out in the parking lot doing drugs. Screaming inside of one room and loud inappropriate noises coming out of another Felt very unsafe for me and my daughter. The only positive was that the staff was nice and helpful 

Anonymous 

on Expedia

a year ago

Not a good experience ... Room was not clean, poorly maintained fixtures (broken light cover in bathroom), lots of deferred maintainence throughout room ... 

Alexia 

on Expedia

a year ago

Found a huge bug in my bed the next morning. Disgusting. 

YUN 

on Expedia

a year ago

the service is poor 

Lela 

on Expedia

a year ago

Do yourself a favor and stay away from this filth Where do I start... The only good thing at this hotel was the front desk stuff. They were super polite and apologetic of the hotel's condition. It seems this hotel caters to homeless population that stays there long-term. Why they also rent out the rooms to guests daily is beyond me. We initially paid for 5 nights as we needed the accommodation in the area but ran away the very next morning. That there was garbage strewn out in the coridors and bad smell in the hallway was, I... read more

Joshua 

on Expedia

a year ago

Terrible