Extended Stay America - San Jose - Downtown

Ly 

on Expedia

2 years ago

smoking smell, dirty 

Kelsey 

on Expedia

2 years ago

The parking lot and surrounding area was full of vagrants and suspicious individuals. There were cars overflowing with personal property parked on site and children riding their bikes straight out of the hotel. The rooms were mediocre at best. I checked in, decided I did not feel safe staying as a solo traveler once I saw my room, and immediately checked out. The front desk attendant was kind and apologetic, and did issue a refund, which I was not expecting. This property felt more like a local apartment complex than a hotel... read more

naomi 

on Expedia

2 years ago

When you pull in there’s homeless roaming the parking lot. They are drinking and clearly using drugs, the cops even showed up at one point and didn’t even kick them out. It smells like cigarettes and weed in the halls and there is no ice machine. The inside of the room was clean and if you don’t have to leave your room just stay inside. My fault for not checking the area but it’s ghetto to say the least 

Victoria 

on Expedia

2 years ago

Horrible ! 

Toribio 

on Expedia

2 years ago

This place is literally filthy, trash everywhere, the entire property smells. I have never seen a place like this. In other words “the worst place ever” They put me on the 3rd floor, 3 doors before the emergency exit, an emergency exit that was blocked by a trash mountain. 

Chad 

on Expedia

2 years ago

Run down Very dirty and unkempt. There's really not a breakfast. Just coffee and some wrapped things like granola bars. It's a rough part of town and they have security gates, but one of them was just open the whole time I was there. It seems to attract ... interesting people. 

Sarah 

on Expedia

2 years ago

Do not stay here This place is a dive. 

parwana 

on Expedia

2 years ago

P.A The location was terrible parking lot was full of homeless people, junk cars were on the parking. When I arrived police was busy to handcuff a man at the parking. There is no free breakfast it is a big lie only coffee with no milk. Roaches were freely walking around the kitchen cabinets. Stay away from this hotel it is not safe.