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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Lovely stay It was a pleasant stay. Thankfully the ac works very well because it’s so hot outside. Thank you to the very friendly staff, they’ve been very helpful.
Business response:
Dear Michael, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. We appreciate you being our guest and hope to welcome you back soon! Sincerely,Hotel Management
Reserved a room with a queen, got “upgraded” to a room with 2 double beds next to the elevator.
Business response:
Steven, thank you for sharing your feedback. While we are pleased to learn how much you enjoyed most aspects of your stay, we want to apologize that the room type you requested was not available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest. S... read more
It’s OK if you just need to sleep a few hours and leave. Room was dirty - used soap in the shower- back exit door was propped open.
Business response:
Kenneth, thank you for sharing your review. We sincerely apologize for the housekeeping issues you encountered in your accommodations and the inconvenience this caused. Please be assured we will address this with the appropriate team to ensure we are flawlessly preparing each suite for our guests. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
The front desk clerk Arturo was very friendly and helpful.
Business response:
Ruben, thank you for reviewing your stay at Extended Stay America. We are delighted to read that Arturo helped to make your stay even more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
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Business response:
Juan, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,093 reviews.
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.