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6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok to rest. You have to ask for shampoo
Business response:
Dear Guadalupe, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing.Sincerely,Hotel Management
Spacious rooms, very comfortable! Great for a quick busniess trip for a few nights stay
Felt more like an apartment complex
Business response:
Dear Guest, thank you for your kind words about our hotel. We are happy your suite provided the comforts you expected and that you enjoyed our in-room amenities. We hope to see you again soon.Sincerely,Hotel Management
Lovely stay It was a pleasant stay. Thankfully the ac works very well because it’s so hot outside. Thank you to the very friendly staff, they’ve been very helpful.
Business response:
Dear Michael, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. We appreciate you being our guest and hope to welcome you back soon! Sincerely,Hotel Management
Reserved a room with a queen, got “upgraded” to a room with 2 double beds next to the elevator.
Business response:
Steven, thank you for sharing your feedback. While we are pleased to learn how much you enjoyed most aspects of your stay, we want to apologize that the room type you requested was not available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest. S... read more
Extended Stay America - San Jose - Edenvale - North has a 2.9 star rating with 2,340 reviews.
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.