Extended Stay America - San Jose - Edenvale - North

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Lisa, thank you for sharing a detailed evaluation of your stay at our hotel. Although our convenient location was ideal for your plans, we apologize for the housekeeping issues you had in your suite. We will utilize your feedback to ensure we deliver well-appointed suites. Moreover, we are sorry you were not happy with the check-in process. Thank you once again for being our guest, and we hope to accommodate you again. Sincerely, Hotel Management 

Business response:

Veronica, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for the five-star review of Extended Stay America. A well-appointed suite always makes a guests' visit a comfortable one, so we are thrilled to read this was your experience with us. We invite you to revisit us when you are in our city. Sincerely, Hotel Management 

Business response:

Robert, thank you for making Extended Stay America your home away from home. We are thrilled to know that you have enjoyed all of your visits and that our service and accommodations exceeded your expectations. Your loyalty is highly appreciated, and we look forward to your future stay with us. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Patricia, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Manuel, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our excellent service. It is always a pleasure to have you as our guest, and we look forward to your next stay! Thank you again. Sincerely, Hotel Management