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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could’ve been better There were no towels in the room as the refrigerator did not work. Very friendly staff though.
Business response:
Alison, thank you for evaluating our hotel. Although you liked our courteous associates, we apologize for the inconvenience you had due to the issues in your suite. We will share your comments with our housekeeping and maintenance teams to take corrective actions. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
The location is exactly what I needed, close to stores, restaurants, gas, etc. However, the hotel was just OK in all aspects. The floor in the room was disgustingly dirty, I wore my flipflops the entire time. No towels provided, only one bar of soap provided in the bathroom, none for kitchen or shower, etc. The check in process took forever and they require lots of steps and information from me that I have never had to provide at any other hotel, I found it very intrusive. Maybe this is what is required at all extended Stay ... read more
Business response:
Lisa, thank you for sharing a detailed evaluation of your stay at our hotel. Although our convenient location was ideal for your plans, we apologize for the housekeeping issues you had in your suite. We will utilize your feedback to ensure we deliver well-appointed suites. Moreover, we are sorry you were not happy with the check-in process. Thank you once again for being our guest, and we hope to accommodate you again. Sincerely, Hotel Management
Business response:
Veronica, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
The room was clean. No issues with my stay.
Business response:
Thank you for the five-star review of Extended Stay America. A well-appointed suite always makes a guests' visit a comfortable one, so we are thrilled to read this was your experience with us. We invite you to revisit us when you are in our city. Sincerely, Hotel Management
Always have a good time with extended stay
Business response:
Robert, thank you for making Extended Stay America your home away from home. We are thrilled to know that you have enjoyed all of your visits and that our service and accommodations exceeded your expectations. Your loyalty is highly appreciated, and we look forward to your future stay with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,093 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.