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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
ust fine for what we needed Would be helpful to have soap in the kitchenette, and soap replacements daily. Also, would be nice to have dishes in the kitchen, without having to ask. Good internet, and good towels. Parking worked out fine, and front desk staff were very kind.
Business response:
Thank you for your review. We are glad you had an overall satisfactory stay and liked our friendly staff. However, we regret your disappointment with our kitchenware policy. We value your concerns and hope to see you again soon. Sincerely, Hotel Management
if you have no choice Room was big the beds were hard and pillows were flat. Kitchen was not so clean food in between counters. Bathroom was not clean hair in sink and bathtub area had pubic hair. Really gross especially since I had my toddler! The paint was chipping. The front desk was nice and accommodating.
Business response:
Thank you for evaluating your stay. We are sorry for the cleanliness issues you encountered in your room and for not meeting some of your expectations with the bed and pillows. Your comments have been shared with our housekeeping to address the concerns and take corrective actions. We value you as our guest and regret the inconvenience caused. On a positive note, it was good to know you liked our spacious suite and courteous staff. We hope you will choose to stay with us again when your travels bring you back. Sincerely, Hot... read more
Good customer service poor cleaness People who stay there are really noisy.... It smells like weed and rooms are dirty... There was hair stuff on the wall stains of who knows what on the bathroom sink and i even found a used towel under the sink... Also there were stains of what seemed to be kool aid on on of the night stand lamps.... I stayed in a extended stay america hotel in anahiem but it was way better than this one... Good thing we only stayed there for one night because we were really tired and didnt want to keep dri... read more
Business response:
Carmen, thank you for being our guest. We apologize for the problems you encountered during your stay. We take standards for hygiene and cleanliness very seriously, so please be assured that we will follow up on your concerns and take appropriate action. We value you as our guest and regret the inconvenience caused. On a positive note, it was good to read you liked our courteous staff. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Ma... read more
Business response:
Tam, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Ryan, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Nelson, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Jose, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,137 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.