Extended Stay America - San Jose - Edenvale - North

Business response:

Robert, thank you for making Extended Stay America your home away from home. We are thrilled to know that you have enjoyed all of your visits and that our service and accommodations exceeded your expectations. Your loyalty is highly appreciated, and we look forward to your future stay with us. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Patricia, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Manuel, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our excellent service. It is always a pleasure to have you as our guest, and we look forward to your next stay! Thank you again. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are glad you had an overall satisfactory stay and liked our friendly staff. However, we regret your disappointment with our kitchenware policy. We value your concerns and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay. We are sorry for the cleanliness issues you encountered in your room and for not meeting some of your expectations with the bed and pillows. Your comments have been shared with our housekeeping to address the concerns and take corrective actions. We value you as our guest and regret the inconvenience caused. On a positive note, it was good to know you liked our spacious suite and courteous staff. We hope you will choose to stay with us again when your travels bring you back. Sincerely, Hot... read more