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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Michael, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
The bathroom could really use a deep cleaning. Other than that, the room was as expected.
Business response:
George, thank you for staying at Extended Stay America. We are pleased to know you were happy with your well-appointed room and that you had a pleasant time with us. We appreciate your suggestion and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Leaves things to be desired We stayed 2 nights on a Fri & Sat. The check-in was quick but unfriendly. The room was OK but they don't even give you a glass to use in the bathroom for brushing your teeth. The people above us were extremely noisy & the second morning we didn't even get our measly "breakfast" due to the crowd in the lobby. Shower & sink were not thoroughly cleaned either.
Business response:
Thank you for your review of our hotel. We're sorry for the difficulties during your stay. We have made a note of your comments and we will share it with the appropriate team, and we will take the appropriate steps to prevent these issues from happening again. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
OK for the price
Business response:
Tim, thank you for the feedback of your stay. We are happy your overall experience was enjoyable and that you liked our affordable rates. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
I brought a girls water polo team here, and the location was great, the staff was friendly and overall, it was a good experience. They worked with us to keep the rooms on the same floor and dealt with a minor check in/cleaning issue asap by the manager himself. Some ESA's have dishes/utensils/etc. but some don't. I personally lived in the m for months at a time while working across California, and the location here was great, you are near a great complex. If you want the Hilton, pay for the 5 stars, but even the parents were... read more
Business response:
Angela, thank you for choosing Extended Stay America. We are glad to know you were impressed with our courteous associates and that you were happy with our location. It was a pleasure hosting you all, and we look forward to seeing you back soon. Sincerely, Hotel Management
Good times in San Jose The room was nice, it was odd having to go to the desk to ask for kitchenware though. Only having one set of clean towels in the room even though it was booked for two was annoying but very easily fixed by me walking up to the front desk an asking. The staff were all super friendly and helpful,and the hotel is located right next to a gas station, grocery store, one fast food location and a freeway. I would have liked if there was a pool, however the South location which is right next door and easy to c... read more
Business response:
Bonnie, thank you for your feedback of the Extended Stay America. We are glad to know you had a comfortable stay at our hotel and that you were impressed with our convenient location. We also appreciate your nice comments about our staff and hope to see you as our guest again. Sincerely, Hotel Management
Everything is outdated! This hotel should take some time an update inside the rooms, bathrooms and the mattresses. They also claim to give you kitchen supplies, that was like pulling teeth as they didn't have it enough of anything to to provide upon check-in
Business response:
Deborah, thank you for the feedback about your stay with our hotel. We apologize that our facility fell short of your standards. We are sharing your comments and feedback with our team as we work to update & refresh our hotel. We hope you will come and see our process should your future travels being you to our area again. Sincerely, Hotel Management
The hotel was nice although there was blood stains on the wall not santized was in a nonsmoking room that smelld like cigeretts
Business response:
Thank you for choosing to stay with us. We’re glad to know you liked our well-kept property, but we’re sorry for the cleanliness issues you experienced in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite immediately. We appreciate your kind review and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,139 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.