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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jeff, thank you for your five-star rating of Extended Stay America - San Jose - Edenvale - North. Your positive review is greatly appreciated. We hope you will visit us again soon. Sincerely, General Manager
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Nice, quiet, hotel The hotel itself was clean but we weren't sure the sheets had been changed. Looked like they had only been reversed. We were tired and too late to call anyone so we just make do....slept on top of the top sheet.. The breakfast room was clean and the food was EXCELLENT. It was quiet and comfortable.
Business response:
Alice, thank you for being our guest at Extended Stay America - San Jose - Edenvale - North. It’s nice to know our location was ideal for your needs and that you enjoyed your overall time with us. However, we are sorry that we failed to provide our customary attention to detail in preparing your room. We are already taking steps to ensure oversights such as this do not happen again. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Business response:
Mark, thank you for your fantastic rating! We're glad you stayed at Extended Stay America - San Jose - Edenvale - North and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
We appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we hope to see you again at Extended Stay America - San Jose - Edenvale - North. Sincerely, General Manager
Good place for a quick stay I needed a place quickly to accommodate a change of plans. The room was clean, quiet, and comfortable. The staff was friendly and helpful. There is one point I'd downgrade them on -- the wifi was not very good. I don't like hotels that advertise wifi and provide only the slowest level of service without you having to pay for an upgrade. I depend on wifi for my work and was unable to get anything done with the available speed. Knowing that one problem I would stay there again and find a connectio... read more
Business response:
Thank you for being our guest at Extended Stay America - San Jose - Edenvale – North. It’s our pleasure knowing you loved the cleanliness of your room and our excellent service. However, please accept our apologies for the issues with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. We hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for choosing to stay with us. We are pleased that with the exception of a few issues, you had a pleasant stay. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, General Manager
Bear bones don't expect hotel service Very bearbones they only clean your room once every 5 days if you want clean towels you need to walk down to front desk stuff all over the hallways good if you are on a work trip and need a kitchen will try not to stay here again but if no other hotels are available not that bad if you know what to expect
Business response:
Thank you for your review. We are pleased your overall stay was good, but I am sorry for your disappointment with our hotel policies. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We hope you will choose us again the next time you visit this area. Sincerely, General Manager
Business response:
carlos, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - San Jose - Edenvale – North and even more pleased you were completely satisfied. We hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,094 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.