This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good nice staff, clean rooms and pool, problem was neighbors who we're heard arguing, screaming and fighting all night. My worry is safety and quietness as we didn't get much rest thanks to neighbors.
Business response:
Dear Maria, Thank you for taking the time to share your experience. We are pleased you found our staff accommodating and our facilities clean. However, we sincerely apologize for the disturbance caused by noisy neighbors. Your safety and comfort are our priorities, and we regret that this impacted your stay. We are addressing this issue to ensure a peaceful environment for all our guests. We appreciate your feedback and hope to provide a more restful experience during your next visit.Sincerely,Hotel Management
Home away from home
They need to do better on their facility as a whole. Found a roach in the restroom on the last night there. And their rooms need upgrades. My room came with broken light fixtures and a jammed door.
Business response:
Dear Karen, We are truly sorry to hear about your disappointing experience during your stay. Your feedback is crucial, and we apologize for the issues you encountered. Please know that cleanliness and maintenance are top priorities, and we will urgently address your concerns. Your comments will be shared with our team for immediate action to ensure our facilities meet the highest standards. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience that reflects the quali... read more
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,226 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.