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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok
Business response:
thank you
The room smelled like someone was smoking in there .
Business response:
Dear Elena,Thank you for your generous rating. We are glad that, overall, you were pleased with your stay. We are a non-smoking hotel, yet we do provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management
The person in front of the desk was not very nice and was not friendly.
Business response:
Dear Rocio, Thank you for taking the time to express your feedback regarding your stay with us. It is nice to know you had a good experience overall. However, we apologize for the service you received from our staff. Your comments will be shared with our appropriate team members to prevent such incidents going forward. It was our pleasure to accommodate you, and we hope you will give us another opportunity to show you the outstanding hospitality you deserve.Sincerely,Hotel Management
Business response:
thank you
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 3.3 star rating with 2,195 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.