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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled like it wasn’t clean. It was spacious, but it sounded like machines were being used late at night which made it hard to sleep.
Business response:
We are sorry your sleep was disturbed by the outside noise. We also apologize for the odor issue you encounterd in your room. We are working with our housekeeping team to inspect your room and resolve the odor issue. Thank you for being our guest, and we hope that you will come back and stay with us again so that we can provide you with the quiet and relaxing stay which you should have experienced during this visit. Sincerely, Hotel Management
Pluses: Convenient,self-serve,on-the-go breakfast (instant oatmeal,muffins, coffee, tea, hot chocolate, granola bars....dog friendly...comfortable lounge w/ T.V....nice pool...all appliances in good condition...clean...very quiet, despite at maximum occupancy...some grass for dog to run. close to restaurants, stores, freeways to Silicon Valley. Minuses: More attention could be paid to cleanliness of the overall property (discarded fast-food containers,food,empty beverage containers litter the property.
Business response:
Thank you for choosing Extended Stay America, and for taking the time to post a review. We are pleased that you were happy with our breakfast offerings, location, and rooms. We have also shared your feedback about the cleanliness with our housekeeping team to ensure we are more diligent in our efforts to maintain our property. Thank you once more for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
The hallways smelled very strongly of smoke and another unidentified odor. The free breakfast was basically coffee and packaged muffins. The rooms were comfortable and clean. The gym only had 3 pieces of cardio equipment with no weights, stretching mat or any other options. Location was good, seemed safe and quiet.
Business response:
Thank you for your valuable feedback about your stay. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We will also share your comments regarding our grab-and-go breakfast with the appropriate individuals. However, we are glad you liked our comfortable suite and our convenient location. We value your comments and hope to see you again for a better experi... read more
Very very accommodating would definitely recommend
Business response:
Thank you so much for the great review. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. Thank you again for recommending us and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management
They are super pet friendly! I also enjoyed the price for the room and felt comfortable there. It was clean too.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also pleased that you liked our pet-friendly facility and that you found us to be a great value. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,176 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.