Extended Stay America - San Jose - Santa Clara

Anonymous 

on Expedia

8 years ago

Not what you would expect.. This room was not inexpensive, and I did not feel I got the value I paid for it. Got a handicapped room, which is not always fun. The lights next to the bed would not work, so had to use the flashlight on my phone to see. Near a train track, so noisy all night. The breakfast is really only muffins in plastic bags and granola bars. No hair dryer in the room, so I had to go to the front desk to get it myself, as there was no one there to bring it to me. One small bottle of shampoo (no conditioner, l... read more

Edward 

on Expedia

8 years ago

Hotel close to Levi Statdium Dear Sir or Ma'am, I'm not likely to recommend this hotel to a friend. The location was close to the Levi stadium and the staff was nice... but the hotel was not worth what was charged. My reservation for two beds could not be honored. The shower pipes screamed when the water was turned on. The front door had issues with the card reader. The thermostat didn't work. The continental breakfast was a pot of coffee and a granola bar. Hotel needs some serious TLC. Thanks Edward Bichard 

Robert 

on Expedia

8 years ago

Poor Check-In, Poor Service, Poor bedding, Poor Internet 

Anonymous 

on Expedia

8 years ago

Needs Improvement 1. no towels for showering, had to call to get some. 2. needs vacuuming carpet dirty 3. fire alarm went off for two days 4. continental breakfast was just coffee (which ran out), granola bar, muffins and oatmeal. 5. card readers to get intp hotel was not working, had to go through front. 6. sink dirty. 7. need more staff 

Anonymous 

on Expedia

8 years ago

Hotel is old lots of wear and smelt of curry I was very in satisfied. The hotel is old smells the elevator was in poor working condition . The Continental breakfast was the worst I've ever experienced .. The only nice thing about the hotel was the staff was nice . When we walked in to the room it smelt of curry the carpet was old and the bedding was old . The beds were ok but not very comfortable... 

Eden 

on Expedia

8 years ago

Dirtiest hotel, dirty bathroom.. no customer service 

Mithun 

on Expedia

8 years ago

Expensive hotel with bad service When i got into the room for the first time what i say is a bad towel left hanging in the bathroom and trimmed hair whole over the floor and closed . Towel smells horrible and covered with trimmed hair. When i informed this to the person in the front desk he told me house keeping is not his job.