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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very loud The staff was wonderful but you can hearing stomping and jumping through out the day and that night we left at 12am due to the noise issue
Business response:
Dear Guest, Thank you for staying with us and sharing your experience. While we are pleased that you loved the hospitable service from our team, we apologize for the noise disturbance from inconsiderate neighbors. On rare occasions, guests who do not adhere to the property rules concerning noise cause disturbance and annoyance to all those in the immediate vicinity. We are sorry we could not resolve this immediately, and we regret you left sooner than anticipated. Your concerns have been shared with our team, and we will tak... read more
Property had a little kitchenette, but wasn't stalked with silverware, or any sort of dishes. So what was the point of having a kitchenette. Room could have been a little cleaner. Dried up bug on counter and some stains on the laminate floor, that easily would have come up with a mop. Bed seemed to be nice, clean and fairly comfortable.
Business response:
Dear Shelley, Thank you for choosing us. We are sorry about the inconvenience caused to you and certainly understand the frustrations of not meeting all your expectations. Our dedicated housekeeping and maintenance team works hard to keep the room clean and updated. The rooms are checked thoroughly before delivering them to the guests, but we will discuss this with them to review any missing spots and make improvements. Considering your clean and comfortable bed in your suite, please let us provide you with the exceptional s... read more
Perfect place to stay if you’re going to watch a Niners game. You can walk to the stadium which is a 20-25 minute walk or you can catch the bus which is a five minute ride.
Business response:
Dear James, We are pleased everything went great for you during your visit for the Niners game and that our fantastic location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 4.3 star rating with 1,429 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.