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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good value for what I needed at the time, room was clean and front office staff friendly.
Sound isolation was not great.
Business response:
Dear Semih, Thank you for sharing your feedback. We’re sorry to hear that the sound isolation did not meet your expectations. We understand how important a quiet environment is for a comfortable stay. Your comments will be taken into consideration as we look to improve our facilities. We appreciate your feedback and hope to have the chance to provide a better experience at Extended Stay America on your next visit.Sincerely,Hotel Management
Very nice and clean
Love it
Room was definitely not cleaned. When requesting a change of room staff said there were no more available rooms. Shower had alot of mildew. Towel rack was broken.
Business response:
Dear Guest, Thank you for bringing these issues to our attention. We apologize for the cleanliness issues and maintenance concerns you encountered. This is not the standard we aim for. We’re disappointed that we couldn’t offer a room change during your stay. Rest assured, we are addressing these concerns with our team to ensure improvements are made. Your feedback is valuable, and we hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,483 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.