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Extended Stay America - San Jose - Santa Clara

4.3
  • Hotels
  • Alviso, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2131 Gold St., Alviso, CA, 95002, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,429 reviews
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Anonymous 
a year ago
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Ericka 
a year ago
Nancy's profile image
a year ago
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James 9021 
a year ago

Very nice people and they reach out to help you. We would recommend this place. 

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Charles 
a year ago

Not that good Ok the room was ok except there was no shampoo in the room the air conditioner/ heater unit didn't work and when I told the guy at the front desk the next morning but I was cold all night he just laughed but overall it wasn't to bad they also advertised free breakfast and it was more of a continental breakfast not a real breakfast 

Business response:

Dear Charles, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Please accept our apologies for the inconvenience caused. Your comments have been constructive in highlighting areas that require our attention, and we will take all necessary measures to ensure that such incidents do not recur in the future. We value you as a guest and would appreciate the opportunity to make it right and provide you with the exceptional hospitality you deserve.Sincerely,H... read more

Anonymous's profile image
Anonymous 
a year ago

As Great as Can Be Overall stay made the best if it. Area of location is excellent and the staff were really nice. Downfall surprise no ice machine in building and some of rooms or at least mines can use a little remodeling But overall the stay was pleasant 

Business response:

Dear Guest, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. We truly appreciate your kind comments regarding our convenient location and friendly staff. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management 

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Gabriela 
a year ago

Close to the Levi stadium 🏟️ great studio and the area was safe and quiet . 

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benjamin 
a year ago

Quiet area, but facility needs updating. ok for a weekend getaway. Convenient location by California's Great America 

Business response:

Dear benjamin, Thank you for being our valued guest and posting your remarks online. We are glad our location was convenient for everything you wanted to do on this visit. Your valuable input helps us make strategic changes that align with our guests' preferences, allowing us to improve our overall services. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management 

Sarah's profile image
a year ago

It’s just OK The hallways smelled and were dirty, our shower tub not sure if it was cleaned prior to us getting there. The beds were ok… the room was ok walked into a funky smell in our room. It was a place to rest our heads. I have stayed at nicer Extended Stays 

Business response:

Dear Sarah, Thank you for staying with us and for taking the time to leave your comments. We are glad you enjoyed most of your visit and were impressed with our bed and room. However, we want to apologize for any housekeeping oversights around our hallways. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Santa Clara

How is Extended Stay America - San Jose - Santa Clara rated?

Extended Stay America - San Jose - Santa Clara has a 4.3 star rating with 1,429 reviews. 

When is Extended Stay America - San Jose - Santa Clara open?

Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.