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Extended Stay America - San Jose - Santa Clara

4.3
  • Hotels
  • Alviso, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2131 Gold St., Alviso, CA, 95002, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,429 reviews
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Anonymous's profile image
Anonymous 
5 years ago

The room was wonderful there pet friendly management was great security was awesome stayed up for a week they didn't bother me we're good it was good nice day I recommend it to anybody convenient location secure facility best day I've had in San Jose in a long long time 

Business response:

Thank you for the glowing review of Extended Stay America. We're delighted to know you had a wonderful stay with us and that our superb location was convenient for you. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Scott's profile image
5 years ago

Business response:

Scott, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Paul's profile image
5 years ago

Meh. Cigarette smell and stains lingered around the room, generally felt old and not kept up very well. Only one USB port in the entire room. Almost $400/night certainly didn't seem like the value was there. However, it was super close to where I needed to be and in a neat shopping area, so it all worked out. 

Business response:

Paul, thank you for being our guest. Although our location was ideal for your needs, we're sorry for the inconveniences you mentioned. Please be assured that we have discussed your feedback with our housekeeping and maintenance team to be more diligent with our efforts moving forward. Also, we conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We hope you will give us another chance to impress you on your next trip through this area. Sincerely, Hotel Management 

Andrew's profile image
Andrew 
6 years ago

Comfortable bed. Convenient location. Covered my necessities for a week of training. 

Business response:

Andrew, thank you for sharing your experience at Extended Stay America. We are glad to know you loved our ideal location and enjoyed our cozy beds. It was a pleasure having you here, and we look forward to seeing you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

Drapes were dirty... fridge had a funky smell... a chair in the room was dirty/stained... 

Business response:

Thank you for evaluating your stay. We are very sorry for the cleanliness issue you encountered in your room and regret the inconvenience it caused. We have asked our housekeeping staff to make sure this room receives a deep clean so that our future guests never experience the same. We look forward to your next visit so that we can make it up to you. Sincerely, Hotel Management 

Andrea's profile image
Andrea 
6 years ago

Business response:

Andrea, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Santa Clara

How is Extended Stay America - San Jose - Santa Clara rated?

Extended Stay America - San Jose - Santa Clara has a 4.3 star rating with 1,429 reviews. 

When is Extended Stay America - San Jose - Santa Clara open?

Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.