Extended Stay America - San Jose - Santa Clara

Business response:

Your kind comments and wonderful rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that you were impressed with the service delivered by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management 

Business response:

We appreciate your rating but were disappointed not to have delivered our best. We hope to have a second chance to provide you with the stay you deserve in the near future. Sincerely, Hotel Management 

Business response:

James, thank you for being our guest. We are pleased overall you enjoyed your stay and liked our overall service. Your concern regarding the bathroom fan will be shared with our maintenance team. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with the team. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Shelby, thank you for the glowing review of Extended Stay America. Our goal is for every guest to have a great experience, so we are delighted to know you thoroughly enjoyed your time with us. We'll be sure to share your compliments with the entire team. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're thrilled to know you loved our well-maintained hotel and that the service provided by our superb associates went a long way in making your visit a memorable one. We loved having you as our guest and we hope to see you in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Ricardo, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a peaceful stay with us and liked our ideal location. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management