This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very easy check in. The staff was very nice and helpful.
Business response:
Thank you for choosing Extended Stay America for your visit. We delighted that you mentioned our friendly, helpful staff. We pride ourselves on total guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
good value decent hotel nothing fancy but good value for sure
Business response:
Thank you for choosing Extended Stay America. We are delighted to read you had a pleasant stay and that you found us to be a good value. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Pleasant!
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you had a pleasant stay and that you liked all of our offerings. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
okay, but may stay elsewhere next time. i booked for kitchen but they were reluctant to hand out basic kitchen stuff. they also told me they dont have pans. no dishwasher either. no room service once you checkin, i stayed for multiple days. There is also a pungent smell like very very harsh stale beef smell in the hallways that gets inside your rooms and materials. no breakfast either. free wifi is very slow or you have to pay. beds and bathrooms were comfortable.
Business response:
Thank you for being our guest. We are pleased to know you slept well on our comfortable beds and that overall you had a pleasant visit. However, we are sorry for the inconvenience caused due to our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, we apologize for the lack of amenities you encountered. We have shared y... read more
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,287 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.