Extended Stay America - San Jose - Sunnyvale

Keith 

on Expedia

3 years ago

Wanted to pay cash for my room but not acceptable-US currency not acceptable? Need to include all forms of payment….. Packaged sweet rolls is not ‘breakfast’- it is a ‘continental breakfast’ I still had to find a restaurant for a real breakfast…..please be honest…..room numbering system-even numbers in front of building and odd numbers in back…..???? Confusing…. But room was very clean….not one trash receptacle…..can pick them up cheap at the.99 cent store. 

Deno 

on Expedia

3 years ago

The property is old and not well maintained and the room assigned was not very clean. 

Marisa 

on Expedia

3 years ago

Ac didn’t work and I got allergies staying in the room 

Aryana 

on Expedia

3 years ago

Worst customer service and uncomfortable beds. Upon check-in I waited almost 10 minutes for someone to come out from the back to check me in. Once I was finally checked in I went to my room to shower the water coming from the shower head would not get hot. The bathtub was also backing up and our AC/Heater wasn’t working. When I went down stairs to ask to switch rooms because of these issues the woman at the desk said no my uncle will go look. Her “uncle was extremely rude and I was uncomfortable having him in my hotel room. ... read more

Michael 

on Expedia

5 years ago

Keine Zimmerreinigung - das ist bei dem Preis schon einen Zumutung, bei einem 50 USD Motel hätte ich das OK gefunden, aber bei dem Preis. Die Möbel sind ziemlich abgewohnt - könnte man zumindest in Stand setzen. (Abgeblätterte Funiere u.a.) Es wäre besser gewesen die hätten Kaffemaschinen auf die Zimmer gestellt, als dass sie morgens an der Rezeption Kaffee auschenken ... (Bei gleichem Preis ist das bei z.B Ramada vorhanden)