Extended Stay America - San Rafael - Francisco Blvd. East

Anonymous 

on Expedia

8 years ago

Great facility . . . with a concern We were sightseeing around San Francisco and this offered us an accessible, yet out-of-the-city place to lodge during our time. It also put us close to Sausalito. Our only complaint is that someone was drawing hard on MARIJUANA and it POLLUTED the entire 2nd floor on which we were staying. We complained to the front desk, but they seemed unable to detect the source or do anything about it. While we very much appreciated the facility and staff, this will affect our decision the next time ... read more

Anonymous 

on Expedia

8 years ago

the "breakfast" was not available both mornings. apparently the "shipment" didn't arrive would have been nice to have a little something to nibble on as expected 

Anastacia 

on Expedia

8 years ago

Very comfortable and in a great location! 

Billy 

on Expedia

8 years ago

Understaffed--- service suffers. Way under-staffed. The poor girl at the front desk had to run the entire property by herself! As a result, service suffered. Clearly the owner cares more about his profit margins than his patrons! The young lady, I believe her name was Shamiqua, had the patience of a saint. Give that lady a medal and a RAISE!!! Nobody can run a hotel of this size by themselves without service suffering. But she tried her best!!! 

Nanette 

on Expedia

8 years ago

Clean room and friendly staff. The location is next to the highway- but close to downtown. 

housekeeping 

on Expedia

8 years ago

Housekeeping The room was ok for a short stay. You don't have daily housekeeping. You have to ask for service. If you need towels you have to call for them or bring down your old ones to the desk. Which is a hassle when you pay for the service.