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Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
close to 101 all went well for me easy parking clean room good internet
Business response:
Thank you for posting such a wonderful review. I truly appreciate your comments regarding the parking, clean room, good internet, and close to your job. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice hotel I stay here often but this stay was a bit uncomfortable. The room was nice but it had a stale oder for some reason. I think maybe the carpet, or there were pets prior. I'm not sure but even with spraying a lot of febreze it still smelled.
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for your stay with us. Your comments were reviewed by the staff, and we will double check all our rooms to ensure your experience is not repeated. It is very helpful for us to hear from our guests because it helps us to identify any concerns with our hotel. If the opportunity should arise, we hope you will give us another chance on a future stay.
Quiet Accommodations Excellent accommodations, the property was serene and the staff was very helpful.
Business response:
Thank you for taking the time to share your experience. It is good to know you were satisfied with your accommodations and the customer service provided by our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good deal for the money. Good deal for the money.
Business response:
Thank you for sharing your experience. I am glad to read you were well accommodated with affordable rates at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Everything was comfortable and room clean, breakfast was lousy, but if it is replaced with a coffee maker in the room. This would be great
Business response:
I want to thank you for taking the time to post a review of your stay. We are delighted that your stay with us was comfortable and the room was clean. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Comfortable and clean The only things that I don't like is no ice machine or bath tub. Other then that great.
Business response:
Thank you for taking the time to share your experience. It is great to see you received clean, comfortable accommodations, however, I am sorry the lack of ice machine was an inconvenience. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Just okay Our room was on the 3rd floor. When we got off the elevator, there was an incredibly unpleasant, urine odor outside the 1st room. That made me feel uncomfortable for the rest of our over night stay and made me feel like our room was only superficially clean. Bath towels are too small and there just wasn't a fresh, airy smell to our room. My main disappointment in the morning was the coffee--too weak. Coffee, bought in bulk, is not expensive. This is an easy upgrade that would be appreciated should we stay there aga... read more
Business response:
Thank you for taking the time to write a review of your stay. I'm glad to see our location was ideal and that you favored the spaciousness of your room, but it is disappointing to read about the odor that you mentioned. This has been addressed to our housekeeping staff so it can be eliminated and to make sure all cleaning is up to standard. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.