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Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business For the location and condition of the hotel the price should be half of what it is.
Business response:
Richard, thank you for your feedback. We are pleased you stayed with us, but I am sorry for not meeting your expectations. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Honeslty hotel room was great, location is very convenience. Front desk help wasn't friendly but I was ok with that. The very down side was they offer housekeeping service at extra charge, yes they did not clean my room the 3 days that I was there. Very sad. This is the first time that I expreince this :(
Business response:
Edvin, thank you for taking the time to post your review of Extended Stay America. We are happy to know you were pleased with our location and had a comfortable stay. Kindly be familiar, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, and is available upon request at a nominal fee. We hope to see you again in the near future. Sincerely, General Manager
essenziale ma valido Hotel "consistent" ma adattissimo per il tipo di utilizzo "mordi e fuggi" dovuto al nostro tipo di viaggio . Posto in una zona un po' decentrata , è , ripeto , ottimo per chi lo sceglie come semplice tappa notturna .
Business response:
Thank you for being our guest. We are pleased to read you had an overall pleasant stay and that your large room along with the kitchenette met your expectations. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
No dishes ? Upon arrival the bed hadn't been made when we got to our room . Had to go to front desk for blankets and comforters and make bed ourselves. We were told they were out of dishes and utensils. All they could give us was 2 plastic cups. What good is a kitchen when there's nothing to cook or eat with.
Business response:
Eric, thank you for taking the time to share your feedback. Please accept my apology for not meeting your expectations and for the inconvenience you had. This is not the type we strive for, so I will personally follow up on your review with my team to ensure this does not happen again. Please give us another chance in the future so that we can make it up to you. Sincerely, General Manager
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Happy Perfect
Business response:
Peter, thank you for staying at Extended Stay America. We are thrilled to read you had a great experience with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Tops I was very happy
Business response:
Wow - Peter, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Hotel bem localizado, perto perto do Target Excelente lugar para ficar com um custo beneficio bom
Business response:
Renato, thank you for staying at Extended Stay America. We are delighted to read you loved our affordable rates and that our convenient location was perfect for your needs. Thanks again for being our guest, and we look forward to your next visit. Sincerely, General Manager
basic stay minimal amenities, bed was comfortable, the recliner was a big plus! breakfast very minimal but coffee was good, Good shower.
Business response:
Phyllis, thank you for your feedback about your visit. We are pleased you had an overall nice stay and loved the comfort of our beds. However, we apologize for any miscommunication regarding our in-suite amenities. We will be sure our front desk communicates this more clearly going forward. We hope to have the opportunity of welcoming you back soon at Extended Stay America. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 3.3 star rating with 2,286 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.