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Extended Stay America - Santa Rosa - North
- Hotels
- Santa Rosa, CA
About this business
Location details
100 Fountaingrove Parkway, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place is very practical. Good for passing thru town and staying a few nights. There is not much around the hotel but just down the highway are many restaurants to eat at.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your recommendation is valued, and we look forward to serving you in the near future. Sincerely, Hotel Management
convenient location, but staff was rarely at the front desk
Business response:
Thank you for being our guest. We are pleased to see you enjoyed our location and had an overall pleasant time, but we are sorry for the front desk service issue you encountered. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. Thanks again, and we hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Very basic hotel accommodation that is decent enough if you need to stay for an extended period and need a lower cost hotel. Very no frills, staff is sometimes hard to find (front desk regularly has a "stepped away" sign on it).
Business response:
Thank you for being our guest. We are happy to know overall you had a pleasant stay with us. Also, we have taken a note of your feedback with regards to our associates, as it will help us to improve our future guests’ experiences. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
no gym no shuttle service no taxi info out of town service was not that helpful phone and fridge not working
Business response:
Shelley, thank you for reviewing your stay. We are disheartened to see the feedback and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
I may be sensitive but the order control spray or solutions are very strong and irritating. But over all a pleasant stay.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you enjoyed your time with us, but we're sorry for the inconvenienceyou had due to the smell in your room.We hope this did not overshadow your otherwise positive experience, and we look forward to seeing you again soon. Sincerely, Hotel Management
Quiet, close to freeways. Rate was higher than expected.
Business response:
George, thanks for posting your review online. We are glad to know you liked our calm atmosphere and had a relaxing stay with us. However, we are sorry you weren’t happy with our prices. Please know we conduct competitive pricing analyses several times and our pricing is in line with other hotels in our vicinity. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Tim, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - North
How is Extended Stay America - Santa Rosa - North rated?
Extended Stay America - Santa Rosa - North has a 4.2 star rating with 897 reviews.
When is Extended Stay America - Santa Rosa - North open?
Extended Stay America - Santa Rosa - North is open now. It will close tomorrow at 12:00 a.m.