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Extended Stay America - Santa Rosa - North
- Hotels
- Santa Rosa, CA
About this business
Location details
100 Fountaingrove Parkway, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
This location is very clean and the beds are comfortable we had a little problem with check in with our reservation since it has been made made through a third party but after calling Expedia they took care of it and everything else was great.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Always good It is always a good experience when we stay here but this time the room was not as clean as normal but normally it is spotless
Business response:
We are delighted you enjoyed your latest visit to Extended Stay America. It is always great to read that we are exceeding the expectations we set for every guest. Your feedback regarding the oversight of your room will be shared with our housekeeping team. We look forward to your next stay with us! Sincerely, Hotel Management
I always stay here. It’s the homiest place I know. Besides my home
Business response:
Grant, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Good Business Suite Complete kitchen, excellent service, very small breakfast but otherwise a great property.
Business response:
Keith, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked having a kitchenette in your room and that you were pleased with the service provided by our associates. We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management
I have stayed here before without problems. However, this time was different. I always come to check in at 3pm and right before I have to start a work job nearby. But this time Heather, the manager, said the computer was down and I had to wait 15 min. Well, I did. After 25 min and 2 people ahead of me in line, it came to my turn to check-in. Now she said they didn't have my reservation. She told me to call Expedia to get my confirmation number to give them. Well, now it was late and I had to leave for work which the reason w... read more
Business response:
Thank you for being our guest. We sincerely apologize for the reservation issue you encountered at the time of check-in and the poor service provided to you while dealing with the situation. Your comments have been discussed with our team, and we are working to ensure this does not happen again. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Enjoyed Myself Everything was adequate, jist what I needed for my stay there.
Business response:
Thank you for taking the time to review your experience at Extended Stay America! We are happy to know you were awed by our spectacular hospitality and enjoyed everything that our hotel has to offer. Your review is appreciated, and we look forward to providing you with another outstanding stay on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Rosa - North
How is Extended Stay America - Santa Rosa - North rated?
Extended Stay America - Santa Rosa - North has a 4.2 star rating with 867 reviews.
When is Extended Stay America - Santa Rosa - North open?
Extended Stay America - Santa Rosa - North is open now. It will close tomorrow at 12:00 a.m.