Extended Stay America - Santa Rosa - North

Lester 

on Expedia

7 years ago

O.K. Place to stay. Location was not bad, but many disappointing things at hotel. Rate was not bad, but for the smells through out the hall, and the broken door, that the smokers would just put a rock (Yes an actual rock!) in to keep it from locking, was a little disappointing. Not only for safety, but it would still have a rock left in it in the morning(Meaning it was left open, unsafe all night!). And as for the breakfast offering, I'm for no reason a fancy person,but from the many places I have traveled, here and abroad,i... read more

Joann 

on Expedia

7 years ago

Still recovering. This hotel is obviously in a state of transition after the fires. It is short staffed and some staff they have could use some mentorship. Guests appear to be a mix of those affected by the fires, those assisting in recovery operations and travelers. Hallways and elevators are dirty and something new appears in the hallways each day. I've seen an entire front end of a car in the hallway for two nights, pallets and large storage boxes. The location is convenient but we need some help. 

Brian 

on Expedia

7 years ago

Could’ve been better Hotel and room were clean but toilet was plugged and didn’t get fixed. I tried but the plunger was broken. But I’m suppose to get some refund but the breakfast was coffee or hot water for oatmeal or just a granola bar which was very disappointing for $200 stay for one night 

kerry 

on Expedia

7 years ago

Cheaper than the hotel picked for a wedding We had called prior to our arrival asking for early check in (wedding and check in we're both at 3) we arrived on Saturday the 30th around 1pm and told the man at the desk we wanted to check in, he promptly said no. Nothing available. We kinda stood there, and then my friend mentioned we called to see if there was early check in and there should have been a note attached. Again the man said no, very rudely. My friend and I just looked at eachother and started to discuss a plan of a... read more

Marilyn 

on Expedia

8 years ago

Would not stay here again Only one person working to help customers. Although there was a kitchenette there was not a cup or glass in the entire room. Bed felt you were sleeping on a sheet of plywood. Woulld not ever stay here again. The area the hotel was located was the only saving grace.