Extended Stay America - Santa Rosa - North

Anonymous 

on Expedia

8 years ago

It was a pleasant stay. 

Anonymous 

on Expedia

8 years ago

Very fair and kind I have stayed at this hotel before when visiting and it was clean, the staff was friendly, was in a convenient location and I had no complaints. This review is about my experience when I had to cancel a three day reservation a day late. Though I had expected to pay for the one day that had passed already they issued me a full refund. I think that says a lot about a business and would absolutely refer anyone to stay there. Thank you! 

Anonymous 

on Expedia

8 years ago

Hotel was in a conveinent location to my job. I arrived a little earlier than my check in time (15 min) and I was still allowed to check-in even though the room wasn't quite ready yet. I requested a non-smoking room, but it still smelled of smoke. I did not ask for a room change bc I was only staying 2 nights. 

Paul 

on Expedia

8 years ago

Nice hotel the hotel was great 

Anonymous 

on Expedia

8 years ago

The Curtain Rod! I arrived and didn't inspect the room I was given as I had to leave immediately for an engagement. I returned late at night (1am) and when I entered the room, the main window curtain rod had broken and fallen off the wall, somehow, and was laying shambled on the ground. I was then given another room whose shower curtain rod was broken. I was then woken up early by the cleaning lady knocking at the door. She wasn't told the room would be occupied. Then once again, an hour later, by the clerk who was told by t... read more