Extended Stay America - Santa Rosa - North

James 

on Expedia

11 years ago

No glasses in the room Room was clean, upon checkin we requested a coffee maker, pots/pans and dishes for the kitchenette. We never got any of them. The room also didn't come with glasses for drinking. I guess you have to ask a few times to get those too. On the bright side we did not feel the earthquake in Napa. 

John 

on Expedia

11 years ago

Nice quiet Hotel Nice experience very satisfied spent the weekend with my parents i hadnt seen in 10 yrs. we were not disturbed and the staff was friendly and accomadating 

Karl 

on Expedia

11 years ago

Nice room My only complaint is the cheapness of amenities. Time for new towels 

Luis Kolb 

on Expedia

11 years ago

experience in the hotel Facilities are in good shape but the service is terrible. Front desk too slow, no hair blower available and no shampoo in the room. In the morning they advertise free breakfast but we had to leave without drinking coffee because there was no coffee available and it took hours to get fresh coffee. 

SanFranMan 

on Expedia

11 years ago

A good stay This hotel is a good place. I can't find a negative thing to say about it. I assume they've read the negative reviews and fixed whatever was complained about. Will stay there again. 

Roz 

on Expedia

11 years ago

Location was great for me. Room was basic with most needed items but not all. Had a hard time with the airconditioner at first. It served it's purpose. 

Jeff 

on Expedia

11 years ago

Great location for doing the Wine Country Century Great except the person at the front desk could not tell that I had pre-paid for the room, and put through a new charge, which I am currently trying to get reversed.