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Extended Stay America - Santa Rosa - South
- Hotels
- Santa Rosa, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2600 Corby Ave., Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Decepcionada. Le verdad quede desepcionada, pues siempre me habia gustado quedarme aqui, pero ahora la habitacion q nos dieron estaba hirrible, no tenia toallas, las camas estan tan viejas q se sentian los resortes, la carpeta tan sucia q olia mal todo el cuarto, todo estaba muy limpio pero la carpeta lo arruinaba, y para terminar enfrente de la puerta estan los botes de basura llenos de moscas q se metian a la habitacion tan pronto abriera la puerta, afortunadamente nos cambiaron a otra, pero los guest del cuarro de arriba ... read more
Business response:
Ileana, thank you for staying with us. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. Although your experience is not typical, we obviously have room to improve and I assure you we will. We truly hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Managemen... read more
Mas únenos
Business response:
Eliezer, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good Stay While the hotel was near a great mall with plenty of restaurant and grocery options, there were some homeless people roaming about. I didn't feel the safest and my car was dented in the parking lot. Beds were comfortable and dishes were provided although not kept in the room and had to make another trip to office to get them. It was good place for kids snacks since it had a kitchen.
Business response:
Thank you for staying with us and for taking the time to voice your concerns. Please accept our sincere apologies for the incident regarding your car. We regret that you experienced damage to your property while utilizing street parking. We understand the frustration and financial burden of costly vehicle repairs. We take the safety and security of our guests and their property very seriously. Our management team has been working to investigate and prevent future incidents of this nature. Hotel Management
Nice room. Towels appear to not be standard. Walls I've been to this motel before but this time was a bit different. The check in was fine, if a little slow. There was another guest ahead of me who stated that they didn't have any towels but was assured they would be provided. I didn't think anything of it. My room appears fine. It is clean and has everything I need. I took a nap only to be woken by the snores of a guest in the adjacent room. Apparently, he needed a nap too. Wow, those walls are thin and poorly insulated. It... read more
Business response:
Thanks for choosing us for your needs. Although you liked certain aspects of our hotel, we apologize for the noise issue and the delay in providing you with a towel. Your feedback will be used to improve our future guest experiences. We hope you will give us another opportunity to serve you better. Sincerely, Hotel Management
Great bed, a little out of the way Excellent bed, several blocks from a large shopping center and several fafast food places.
Business response:
Charles, thanks for the kind review. We are delighted to know you liked our offerings and that you had a great night's sleep in your cozy bed. Your business is appreciated, and we look forward to seeing you again at Extended Stay America in the near future. Sincerely, Hotel Management
Great Quick Stay Thank you for giving me a safe place to sleep for the night. Barbara was amazing!
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. We will surely share your praises with Barbara. It was a pleasure having you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Nice front desk Excellent for long term amazing very recommend to everyone who has business and also taking an long time stay at Santa Rosa area
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Okay stay Our room had no soap, toiletries or towels. Breakfast only had granola bars & coffee (muffins & oatmeal are listed as items that are supposed to be available as well).
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. However, we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their personal items from home to use in their suite, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. We will also make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome y... read more
Frequently asked questions about Extended Stay America - Santa Rosa - South
How is Extended Stay America - Santa Rosa - South rated?
Extended Stay America - Santa Rosa - South has a 4.2 star rating with 1,264 reviews.
When is Extended Stay America - Santa Rosa - South open?
Extended Stay America - Santa Rosa - South is open now. It will close tomorrow at 12:00 a.m.