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Extended Stay America - Santa Rosa - South
- Hotels
- Santa Rosa, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2600 Corby Ave., Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Stephanie, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
My favorite place to stay in Santa Rosa. Has all the conveniences I need when away from home.
Business response:
Thank you for being loyal towards Extended Stay America. Nothing pleases us more than to know we succeeded in providing everything necessary for you to have a pleasant stay once again. We hope you will continue making us your home in the future. Sincerely, Hotel Management
Business response:
We appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Business response:
We appreciate you being our guest. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. I hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Not the best stay I've ever had. It started with no shampoo in the room, then I tripped over the phone cord that was coiled up on the floor, beside the bed (snagged my shoe and I hit the floor, missing the corner of the dresser by 6"). Then we realized there were no wash cloths in the room. Not the most stellar experience.
Business response:
Russ, thank you for your constructive review. Although you were overall satisfied with your stay, we are sorry for the inconvenience you faced while being here and have shared your concerns with the respective teams to take corrective actions. We hope to have one more chance so we can serve you better. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Room OK, but outside (stairs, parking lot) dirty - lots of cigarette butts, trash
Business response:
Richard, thank you very much for your feedback. I apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We hope you will give us another chance the next time your travels bring you this way. Sincerely, General Manager
Dog friendly. Good value! We got a good deal for this room! Paid only $5 more than the cheapest place available. and WOW, it was worth it!
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were able to bring your 4-legged family member and that you also found us to be of a great value in the area. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Work extended stay in California I couldn't get a normal bath towel for 3 days and had to use the face towels to dry off because they were always out of them. No room service for my entire trip. The Toilet wasn't clean when I arrived and had to wait for the following day for them to clean it. When they came to clean the toilet that's all they did And no other service was done. The neighborhood was bad police were at the hotel almost every night for people fighting and had a lot of people who lived there for months at a time.... read more
Business response:
Lawrence, thank you for your candid feedback. Please accept my apology for not meeting your expectations and for the inconvenience it caused. We will take your feedback seriously and will be using it as a tool to improve our service and facilities moving forward. Please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Santa Rosa - South
How is Extended Stay America - Santa Rosa - South rated?
Extended Stay America - Santa Rosa - South has a 4.2 star rating with 1,226 reviews.
When is Extended Stay America - Santa Rosa - South open?
Extended Stay America - Santa Rosa - South is open now. It will close tomorrow at 12:00 a.m.