Extended Stay America - Santa Rosa - South

Business response:

Donald, thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management 

Business response:

Ryan, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management 

Business response:

Denise, thanks for the feedback. We are glad to read you had an overall pleasant visit and liked our attentive service. That being said, we are sorry for the housekeeping issue you experienced in your room. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Stephanie, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being loyal towards Extended Stay America. Nothing pleases us more than to know we succeeded in providing everything necessary for you to have a pleasant stay once again. We hope you will continue making us your home in the future. Sincerely, Hotel Management 

Business response:

We appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management 

Business response:

We appreciate you being our guest. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. I hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post your review. We are happy to know you were pleased with our location and had an overall comfortable time with us. Also, we have shared your concern with our Future Enhancement team as we plan any upgrades. We hope to see you again in the future. Sincerely, Hotel Management