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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Normal
Business response:
Dear Cesar, Thank you for your recent stay with us. We appreciate you taking the time to share your experience. We genuinely regret not meeting your expectations, as our goal is to provide an excellent visit for every guest. We always value our guest's feedback to ensure your complete satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely,Hotel Management
Room wasn’t clean so asked for another
Business response:
Dear Colleen, Please accept our apologies for providing anything other than a perfect experience during your stay. We deeply regret the inconvenience you experienced due to the room cleaning not meeting your expectations and your having to change the room. Your feedback is invaluable, and your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to providing an exceptional experience.Sincerely,Hotel Managem... read more
needs cleaning All I can tell you about this is place is that the desk clerks were very nice but the condition of the room was not, the floor needed a good old fashion sweeping and the floor in front of the fridge was very sticky. I didn't even dare walk around the room without my shoes on. And there was garbage in the hall beside the elevators in cans with no lids and it was very smelly. I did let the desk clerk know about these things. The breakfast was not as shown in pictures, only a muffin, granola bar and oatmeal, once... read more
Business response:
Dear DAN, Thank you so much for sharing your experience with us! We express gratitude for your favorable remarks regarding our staff. However, we apologize for the shortcomings, notably the oversight in housekeeping and the breakfast option that failed to meet your expectations. We value this feedback and are resolute in enhancing these aspects to ensure a delightful experience for our guests. We aspire to surpass your expectations during your next visit with us.Sincerely,Hotel Management
The reception experience was notably unpleasant due to the discourteous demeanor of the staff member we encountered. Upon check-in for a reservation made for two adults, an interaction with the receptionist regarding the necessity for my wife's identification felt unnecessarily confrontational, not because of the request itself, but due to the manner in which it was presented. The lack of professionalism displayed was disappointing and has significantly influenced my view of this establishment. I find it hard to recommend st... read more
Business response:
Dear PANKAJ, Thank you for taking the time to share about your visit. We are sorry for the issues you had with our front desk associate. We take these reviews seriously, and our team will evaluate your feedback to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Hotel Management
Do not stay here. It is NOT A non smoking hotel. Staff is terrible so is management. Filthy smelly lobby, corridors and rooms. Would not respond to expedias request for a refund. DO NOT STAY AT THIS HOTEL
Business response:
Dear Karen, Thank you for taking the time to write a review of our hotel. Our primary objective is to ensure our guests enjoy a comfortable and exceptional stay with attentive and friendly service. We deeply regret that we did not meet these standards during your visit. Please be assured that we have discussed your feedback with our team to prevent such issues from recurring. Your candid feedback is invaluable in our continuous efforts to improve. We hope you will consider giving us another opportunity to host you, and we lo... read more
was told non smokin but rooms hallways smelled smoky
Business response:
Dear Lakhvinder, Thank you for your honest comments about your stay with us. We are sorry for the inconvenience you experienced due to the issue you experienced in your room. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. We hope to welcome you back the next time your travels lead you here.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,245 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.