Extended Stay America - Seattle - Southcenter

Business response:

Dear Nicole, Thank you for staying with us and sharing your concerns. While we are pleased that you loved the clean towels and the bedding, we apologize for the inconvenience you encountered in your suite. We want to reassure you that we do everything possible to discourage the entrance of outside insects mentioned, and we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, your room will be inspected professionally and treated as a precaution. We hope you will give us anoth... read more

Business response:

Dear sen, Thanks for your positive feedback on your recent stay at Extended Stay America. We're delighted you enjoyed your stay and liked everything about the hotel. Your positive feedback is greatly appreciated. Please let us know if there's anything else we can do to enhance your experience or if you have any further comments or suggestions. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management 

Business response:

Dear Hyunsung, Thank you for the comments about your stay with us. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. We hope to welcome you back on your future trips to the city.Sincerely,Hotel Management