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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Where do I start WARNING!!! be careful with the bed linen. check it well it was dirty with stains the mattress cover had blood and what looked like coffee or soda stains. CHECK YOUR LINEN. around the toilet was dirty also disgusting!! I do not want to share my photos however I will show them to corporate.
The bed was very bad. Looked like dirty. The room that I booked was non smoking but it was smelling like someone smoke inside. The bad looked like dirty and the sheets smelled bad.
Do NOT Stay Here - Shady, Dirty Property The front desk was not very attentive upon arrival. We checked in and went to the room where I found that the bed had been remade and was dirty underneath the blanket and top sheet. Normally I would just get a refund and leave but it was late so I slept with an additional blanket on top of the bed. Further, the hallway had a strong odor of marijuana and the police had to come break up a party. This was overall an awful visit.
Business response:
Thank you for choosing our hotel for your stay with us. We apologize for the experience you had at our hotel as that is not acceptable. Since your review, we have coached our staff to ensure proper handling and inspection of all items in the room and can assure you it won't happen again. Your feedback is truly appreciated and we thank you for providing it to us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Uncomfortable and smelly Very uncomfortable bed. Room smelled of curry.
Weed smell The weed smell is really hard to miss.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that there was smoke odor during your stay. Our staff will be addressed on making sure guests are not smoking in the building and to walk the halls regularly. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Breakfast Hotel offers breakfast! It's complete FALSE! It's a coffee maker and cake! That's set... no cafeteria
The breakfast was just coffee and granola bars. I didn't like it. I don't recommend.
Discussing hotel and service Front desk staff was extremely rude and non accommodating, when arrived to my floor there was a heavy scent of Marijuana, there where no cookwear, dishes glasses, coffee maker, coffee, glasses or silverware in the room as it was described in the add, they did move me to another floor after I complained about the stench of Marijuana. There were no pillow covers on the pillows. Bathroom was dirty. Kitchen counter tops were dirty. There were no ice machines. When asked I was tilford to make my own. ... read more
Business response:
Thank you Michael, for taking the time to review our property. We sincerely apologize your stay was not to your standards as well as ours. The service you received is not how we operate and can assure you it has been since rectified. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 3.6 star rating with 3,106 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.