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Extended Stay America Select Suites - Atlanta - Lithia Springs
- Other
- Lithia Springs, GA
About this business
Location details
1356 Trae Lane, Lithia Springs, GA, 30122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fairly clean but reeks of MJ. Fairly convenient. Rude & less-than-helpful staff doing the absolute minimum without getting themselves fired.
Business response:
Dear Amato, Thank you for taking the time to share your experience and concerns. Providing the highest level of hospitality is our number one priority; therefore, we sincerely apologize for the behavior of our associates. Our concerned team is looking into this to prevent similar issues from occurring in the future. Smoking is never allowed in the hotel premises, and we will check the areas you mentioned for our guests' satisfaction. We hope you choose to stay with us again when your travels bring you back to the area.Sincer... read more
I made the reservation and was charged with not tell me a deposit we be due upon arrival. The room was rented for my sister for a family emergency. Although the room was fully paid for they would not let stay without deposit. So it was a wasted $100 because she had to drive all the way home.
Business response:
Dear Holly, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Room had bugs in the bathroom, hallways weren't vacuumed. Staff was slow to respond and inattentive. The parking lot was busy with people smoking marijuana and loitering.
Business response:
Dear Ben, Thank you for selecting us during your visit to the city and taking the time to write a review. It is always our priority to serve with excellent hospitality and service.However, we are sorry for the issues you encountered in the room andfor not being able toenjoy your time.We will discuss it with our housekeeping andpestcontrol team for review and action on a priority basis. Considering this rare incident, we hope to see you again for a better experience whenever you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Lithia Springs
How is Extended Stay America Select Suites - Atlanta - Lithia Springs rated?
Extended Stay America Select Suites - Atlanta - Lithia Springs has a 3.3 star rating with 906 reviews.
When is Extended Stay America Select Suites - Atlanta - Lithia Springs open?
Extended Stay America Select Suites - Atlanta - Lithia Springs is open now. It will close tomorrow at 12:00 a.m.