This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
- Hotels
- Atlanta, GA
About this business
Location details
2010 Powers Ferry Road, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to the Suntrust Park was a plus. We experienced pest which was very unpleasant. I would not recommend this hotel to friends or family. I also told the front desk about our problem.
Business response:
Thank you for choosing to stay with us. We sincerely apologize for the unpleasant encounter in your room. With our lush landscaping, occasionally a guest or staff member may come in contact with Mother Nature, even though we do have regular pest control treatments to prevent this from happening. We appreciate your feedback, and our entire team would love to welcome you back soon. Sincerely, General Manager
Worst hotel ever We book a room with 1 king bed and 1 pullout sofa.( we were 2 adults and 2 children) we got there and the king bed was a full bed and the pullout sofa did not have any sheets or pillows. We went to the front desk to request for sheets and pillows. We only got two sheets and one pillow, because everything else was dirty...so I slept with no pillow...the towels were dirty with red stains on them. We went down stairs to request new ones and explained they were dirty and they gave us an attitude. The A/C and fri... read more
Business response:
Micia, we would like to offer our sincerest apologies for not living up to our typical standards. We are extremely sorry for the issues you encountered and truly regret the inconvenience it caused. Your concerns have been shared with the appropriate teams in an effort to improve our performance moving forward. Please consider giving us one more chance in the future so we can make a favorable impression of our hotel. Sincerely, General Manager
Limpieza pésima No cambian ni las toallas ni la ropa de cama estuve 9 días y nunca cambiaron nada además cuando me dieron la habitación las sábanas y toallas ya las habían usado estaban sucias.
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We hope you will consider a future sta... read more
It was convenient, that's it We drove over 14 hours to get there and we got there after midnight. The woman who worked overnight had a very nasty attitude. I went up to the room, the hallways smell like an old, dirty house. The room was clean, however there was a weird smell, no sheets & flimsy pillows. I asked for more, only to be given the more flimsy pillows. I would not recommend this location to anyone. Good news: it was about 10 to the convention center that we came for.
Business response:
Myneshia, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing our guidelines to provide a much better experience going forward. I hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
Nice but hotel service and breakfast was terrible It was nice but no hotel service to clean our room. The water would back up in the tub and sink took forever to go out. The toilet would not flush properly. Continental breakfast that was no good breakfast.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your toilet and tub were issues. To uphold our company's high standards, we will have all issues with room with be handled before checking in moving forward. Thank you for sharing your experience with us. We would love to have another chance to provide you with a better experience the next time you're in town.
Make another choice Just go somewhere else. Don't waste your time or money on this one.
Room not worth the price When I checked in, I was greeted by a nice young lady, I was a little early so she told me she would inform me once a room became available. I was told after a few hours that a room was available and that there was just a small spot on the toilet seat but not to worry that it was clean and that the maintenance guy couldn't get to Home Depot on that day for a replacement. I told her if it was a small spot, not to worry that it would be fine. Well when I got to the room the entire toilet seat looked li... read more
1 redeeming quality The only redeeming quality of this location is the people that work there, they were all nice and professional. It's unfortunate that so little care is given to the rooms as it relates to the cleanliness of the rooms and stability of the quality of the furniture pieces in the rooms.
Price does not fit the quality So I ended up extending over several nights, but the quality of this extended location is awful compared to another location I stayed at, the only reason I continued to extend was because it was close to work. This location should really rent their rooms for $40.00 - $45.00 per night, raggedy ironing board and very old worn out furniture. It's way to expensive for the terrible condition of the rooms and the dingy sheets and pillow cases.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
How is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood rated?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood has a 3.2 star rating with 1,575 reviews.
When is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood open?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood is open now. It will close tomorrow at 12:00 a.m.