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Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
- Hotels
- Atlanta, GA
About this business
Location details
2010 Powers Ferry Road, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bare bones hotel This was the worst hotel experience I have had in at least 5+ years. Previous extended stay places have been decent and had acceptable amenities. This one is less than a Motel 6 IMO. Upon arrival I found my bed had no pillows and the iron was missing. Then I found there were zero dishes and no coffee maker. The microwave didn't even have the glass plate inside. Supposedly coffee was to be available in the lobby and yet the canisters were empty and I don't believe ever filled when I checked in the morning. I ... read more
Not recommended Room smelled bad; comforter had make-up/stains on it; no remote for the tv; no cover on the main light fixture
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
We got there the ice machine wasn't on in the refrigerator, there was no ice in the hotel. There was no soap in the room, the only thing the front desk could offer was perfumed soap. When we discovered that the sheets for the sofa bed were not in the room (we called and were informed by the girl at the front desk that they were in the bed) my daughter had to get dressed and go get sheet. There were no tops to the to go cups in the lobby.
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that we didn't have a ice machine nor sheets for your bedding when you arrived. To prevent this from happening again, my team is to order more coffee lids and try to purchase a ice station. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Business consulting trip OK. No breakfast one morning does not offer wake up call personally, loud dog down the hallway, otherwise room ok.
Use only when there is no other hotels available. Bedding contains a lot of NYLON and pillows are flat...uncomfortable, advice to bring your own!!!?> No shampoo is provided unless you ask at the front. There is no Ice vending machine. TV flickers/streak image with some problems.
Business response:
Thank you for your recent review of your stay. Please know that we are sincerely sorry that our amenities did not meet your expectations. To uphold our company's high standards, we will be inspecting our pillows and making sure our TV’s are functioning properly. Thank you very much for bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Never again soiled towels.very unpleasant stay.Refrigerator kept making noise every 10 minutes. Unfriendly staff.
Not a good choice Thankfully only stayed one night. Had to wait 25 min. on deskclerk to show up so we could check in. Breakfast was granola bars and coffee. Reservation made thru Expedia discount option. Even though room was clean, motel was NOT worth the savings.
Business response:
Thank you for your recent review of your stay. I sincerely apologize for the delay you experienced at check-in. To make sure this doesn't happen again, I am going to be reviewing our check-in procedures with our front desk staff to ensure that guest requests are responded to in a timely manner. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
The room had a weird smell to it and the bathroom smelled even worse.
Business response:
Thank you for taking your time to write a review of your stay. Please accept our apologies that our property was not up to our company’s high standards. In response to your feedback, I will be meeting with our staff to ensure that rooms are being cleaned and inspected thoroughly before guest arrivals. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Need a change of management The room was not fully stocked with kitchen needs. Small size room for family of 4. They did change us after the first night to a larger room. The manager offered a free night stay for our dissatisfaction, until this day, almost a year later, I have not received this. When I called, I never received a call back.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
How is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood rated?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood has a 3.2 star rating with 1,575 reviews.
When is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood open?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood is open now. It will close tomorrow at 12:00 a.m.