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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Rohit, please accept our sincere apologies for the issues you experienced. We truly hope you will give us another chance to prove that we are committed to providing outstanding stay and service. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management
Under Average Got there and instantly wanted to get out of there
Business response:
Thank you for your feedback. We were disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
It’s location is very suitable to me Hotel called me very same day of my check in around 4 pm that they don’t have king rooms available I m with a baby and this kind of situation is not appreciated
Business response:
We sincerely apologize for letting you down with your expectations and not providing the room of your choice. Your concerns are shared with our team to find out what went wrong with your reservation. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Staff needs work Might want to tell the woman working the overnight desk that when she goes into the back room to talk about customers, we can hear her.
Business response:
We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest assured that we take these reviews seriously and then fine-tune procedures to help ensure we do not repeat mistakes. We hope you will consider giving us another chance so we can make this up to you the next time you are in the area. Sincerely, Hotel Management
Never again! When we entered the first room assigned, the mattresses were flipped on their side and all bedding was piled up on the floor. When we returned to the desk (along with another customer who had just checked in with the same issue!). The staff advised the "Inspector told me he had destroyed a few rooms. I am so sorry!". The next day we were advised that the "Inspector" was actually pest control. There were crumbs between the refrig and cabinet. I mean like an inch thick of crumbs and debris. Only given two towels... read more
Business response:
Julie, thank you for your candid feedback. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with our front desk and housekeeping teams to prevent this from happening again. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management
Horrible hotel no even plastic cup in the room very dirty
Business response:
Jones, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
clean hotel, bad service the hotel is fine but the services are very limited (Ex.: the breakfast is only to go). some managers were very rude. They charged me for early checkin and late checkout. On the late check out the manager made a mistake and took all my luggage away from the room, made me pay and I could not use it.
Business response:
Marcos, we appreciate your candid review. Feedback such as yours enables us to focus on opportunities for improvements. We apologize that your stay was impacted by the service and regret the inconvenience these caused. We take these reviews very seriously and consider them a tool to improve our quality and service levels. We hope you will consider a return visit and allow us to make up for the shortcomings during your past experience at our hotel. Sincerely, Hotel Management
Front person never there; have to look for him. Any item we need have to get it, no delivery. I was told $18 for internet charge, why should I upgrade internet to $18 . Stafff never in the front, they are outside smoking.
Business response:
Thank you for staying with us. We never want our guests to leave unhappy, and from your review, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
This hotel should be torn down. The hotel was deplorable. I have stayed at 100's of hotels and never experienced what I did here. The room had blood on the walls and the bed. The door did not lock and the inside room door slider lock did not hold and freely came open. The window was broken . Room was ground floor. With all the hotels Expedia represents, this should be taken off their list. NEVER STAY HERE. BE WARNED! Staff said, you got what you paid for! No care!
Business response:
Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to the final at check-out and will focus on providing a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to provide you with the hospitality yo... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.