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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was dirty-- smelled like cigarettes, the room was not in good condition- old and a very shaky bed. I would NEVER recommend staying here until it is updated, cleaned and the staff learns how to positively interact with customers.
Business response:
Dear Derek, Thank you for bringing this to our attention. We sincerely apologize for your experience during the stay. The situation you described is unacceptable and far below the standards, we strive to maintain for all our guests. We take these issues very seriously, and your feedback has prompted an immediate investigation. Your feedback is invaluable in helping us improve, and we hope you’ll give us another chance to provide the high-quality experience you deserve.Sincerely,Hotel Management
I have videos of the rooms full of roaches, called to complain and they did nothing.
Business response:
Dear Octavio, Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your stay. The situation you described is unacceptable, and far below the standards, we strive to maintain for all our guests. We take cleanliness issues very seriously, and your feedback has prompted an immediate investigation. Our team will ensure that the necessary steps are taken to address and resolve this matter to prevent this from happening again. Your feedback is invaluable in helping us improve, and ... read more
First thing I saw was a glove and paper on the dirty floor then I Waited in the lobby for a long time to check in. When I got to my room there was toothpaste on the wall and soap inside the tub hair it smelled really bad and I didn’t have sheets for the pull out bed. I went back to lobby where there was no one that could help so I called and again they took a long time to come down to the lobby while my Kids are waiting to go to bed. Then he didn’t give me any sheets he changed my room but this one was just as dirty and stil... read more
Business response:
Dear Noheli, We truly regret to learn about your disappointing experience with your family at our hotel. Please accept our sincere apologies for any inconvenience you encountered here. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance to provide you with the service you deserve... read more
I DID NOT STAY HERE
Business response:
Dear Wudmaer,We regret any circumstances that may have prevented you from staying with us this time. We value your experience and are here to ensure any future visits go smoothly. Ensuring the comfort and satisfaction of our guests is our unwavering commitment. We would welcome the chance to demonstrate our dedication to exceptional experiences on your next visit to the area.Sincerely,Hotel Management
ROACHES Roaches are everywhere
Business response:
Dear Thaddeus,We sincerely apologize for the presence of pests during your stay. This does not reflect the high standards we strive to maintain. We understand how unsettling this can be and recognize the impact it has on your overall experience. We take this matter seriously, and we will address it with our team to ensure our property is thoroughly cleaned and inspected and to prevent future occurrences. We are committed to maintaining a clean and safe environment for all our guests. We do hope you will stay with us another ... read more
Roach are everywhere
Business response:
Dear Thaddeus,We sincerely apologize for the distress caused by the pest issue during your stay. We understand how this could impact your experience, and we take such concerns very seriously. We will share your concerns with our team and ensure that rigorous measures are implemented to prevent this issue from happening again. Your comfort and satisfaction are extremely important to us. Thank you for bringing this matter to our attention. We would like the opportunity to serve you better in the future and hope you will consid... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.