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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is the worst place to stay. There was unclean room and torn blankets and cracked walls across in the bathroom. We asked front desk to clean the room 2 times but they are not hearing our concern and all in the vain. Try to stay better place if you’re staying with family.
Business response:
Dear RaviKumar, Thank you for sharing your feedback. We sincerely apologize for the condition of the room and the issues you encountered with cleanliness and maintenance. This is not reflective of our standards, and we’re addressing these concerns with our team to prevent future occurrences. We regret that your requests were not promptly addressed and are reviewing our processes to improve responsiveness. Your comments are important to us, and we hope you’ll consider giving us another chance in the future.Sincerely,Hotel Man... read more
The entire hotel smelled of cigarette smoke including the room. The room was very dirty…stains on walls & carpet. The room smelled of cigarettes and we checked out the next day due to the filthy conditions and stayed with family due to the bad room. The kitchenette wasn’t stocked with utensils like the add said and you had to pay if you wanted fresh towels. This hotel is being used for welfare housing and not a hotel. It didn’t feel safe & was filthy.
Business response:
DearHeather, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Bringing these concerns to our attention is something we are grateful for, as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserv... read more
Horrible
Business response:
Dear Jordan, Thank you for your feedback and for being our valued guest. We apologize for any negative experience related to your recent visit. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. Our hope is to resolve this situation quickly and follow up with you directly. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Hotel Management
Hotel not what I imagined When checking in the hotel was nothing like the photos shown. The room we got had a broken fire alarm, a couch that looked like a dog bit off the corner, and a set of drawers that had no handles. The bathtub wasn’t cleaned, and the bed was had stains on the sheets, and cigarette burns. The room was not as described. The front staff that were there though were nice. It just a let down as the photos used for this hotel were actually photos for the sister hotel across the way.
Business response:
Dear Jordan, Thank you for sharing your experience on your recent visit to our hotel. We are sorry about the inconvenience caused and certainly understand the frustrations of not meeting your expectations. Our dedicated housekeeping team works hard to keep the room updated and checked thoroughly before delivering it to the guest, but we will discuss this with them to review any missing spots and make improvements. Our expert team is already at work to ensure the seamless delivery of the best hotel experience. Considering our... read more
Had a terrible experience, building wasnt clean, the room had roaches i had a terrible stay but the.front deck lady was vèry helpful but i wouldn't recommend antone to sfay here
Business response:
Dear Madinah, Thank you for being our guest. Please accept our apologies for the inconvenience caused; we regret your room was not spotless and fresh, resulting in an unpleasant experience during your visit. We have checklists to inspect every suite after we have serviced it. Unfortunately, we missed something during this process, so we sincerely apologize. We are working with our housekeeping and pest control team to reiterate the importance of our daily checklists and ensure this isn't repeated. Also, they are instructed t... read more
Stay away!! Not worth the money! The front desk attendant was very helpful and nice. However the entire hotel needs updated. Things were broken. Cabinets not closing. There were a couple of roaches. If it wasn’t so late at night we would have ate the cost and find another hotel but with two kids and a dog we reluctantly stayed. And we got charged twice and none of the front desk people knew anything about the hotel.com charge.
Business response:
Dear Jennifer, We've received your feedback and want to assure you that we have strict quality standards in place to prevent the issues you experienced. Our goal is to offer a clean, comfortable hotel experience at an affordable price for our guests. We apologize for the unacceptable cleanliness and hotel conditions you described and will address this with our staff. Regarding the refund, we suggest you check with the online site where the reservation was made. Still, if you need our help, please feel free to connect at the ... read more
It stinks a lot, from the entrance to the rooms, my room smelled like pee, the A/C in my room was very noisy, the reception closes at 9 and you have to call on one phone next to the door at the reception to be attended, the lady at the reception (Shonda), was very kind to us. you also have to leave a $100 deposit, way more than hotels I have been to that are way better than that. I felt a little insecure at the property but luckily nothing happened. Not recommended at all.
Business response:
Dear Victor,Thank you for choosing us and sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these eventsdetracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Grant us the opportunity to host another... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,135 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.