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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were good, property in dire need of repairs and updates. Headboard dirty and bathroom fan. Mattress was sunken on one side. Tub and sink faucets both leaked. Poor management it seems
Business response:
Dear Guest,We appreciate your kind words about our staff's service. However, we are sorry to learn about the subpar property condition during your stay. These issues fall short of our standards, and we apologize for any discomfort or inconvenience caused. We will address these concerns with our team and ensure that we focus on making the necessary improvements. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a ... read more
This is the worst hotel stay I’ve ever had in my life. The room and the hotel smelled terrrible. The hallways and stairwells smelled of urine and it was carpet. On the second night, I was there at 2:30 in the morning two people attempted to get me to open my door and let them in. Took over 40 minutes to get anyone from the hotel to respond I will never ever ever ever ever stay at extended hotel again
Business response:
Dear Sabrina, Thank you for being our guest. We apologize for the accidental interruption from strangers in your room, which is not acceptable by any means. We will investigate and address this matter to ensure it is not repeated, and we very much appreciate you bringing this to our attention. Further, we are sorry for the cleanliness issues that you encountered and will address them on a priority basis. We appreciate your feedback, and considering this a rare case, we hope you will stay with us again in the future. Sincerel... read more
This is by far the worst hotel I’ve ever stayed in. The place has a lot of long term tenants with dogs and the hallways smell like animal urine. The tile floor leading to the exterior door had a huge puddle of dog urine and it was left there all night long. I don’t think it was ever cleaned at all. It was just left to dry. I specifically booked an ADA room for my wheelchair and the bathroom doorway wasn’t even wide enough to get through so I was never able to go into the bathroom to shower or anything. Nor was there a shower... read more
Business response:
Dear Brandon, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the issues that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Please know that your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Our front desk team is always available to assist you with anything while you are our guest but we regret if this d... read more
Extended smell I checked in late (1AM). Upon going to the room, the halls smelled like urine. Got to my room and it was not cleaned! The beds were unmade and there was an open bag of Cheerios on the couch and all over the floor, not to mention that the room smelled liked poop. Of course me and family DID NOT stay and received a FULL refund! Of course they didn’t have any other rooms available so we had to find another place to stay during the Labor Day weekend in Atlanta!
Business response:
Dear Priscilla, We appreciate your feedback. Rest assured, we have stringent quality control standards in place to prevent the issues you encounter. We understand that our guests have numerous options, so our goal is to offer clean, comfortable suites at a reasonable price. The cleanliness and room conditions you described are unacceptable and do not meet our standards. We will address this with our staff and emphasize the importance of exceptional customer service and attention to detail. We are sorry for your experience wi... read more
After confirming late check in was acceptable. The property claimed they could not honor late check in reservation and attempted to over charge for an existing reservation. Poor customer service. Did not stay at the property.
Business response:
Dear TiYana, Thank you for your feedback. We apologize for any negative experience related to your recent visit. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. We would love to have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Hotel Management
Bad room horrible stay mildewed floor sour smell The room was mildewed soak and wet floor and had a sour smell when I tried to get a new room the office was close so me and my guest had to stay in a mildew room with a horrible smell … phone was also broken didn’t work I took video of the stay .. just horrible and I never write reviews but this was bad also the rooms or hotel didn’t have trash cans … crazy I wouldn’t stay here again sorry it was bad man just bad
Business response:
Dear Yossef, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the issues that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Please know that your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Your remarks are vital and will help us in improving the guest's expectations as we move ahead. Considering this a r... read more
This is the worst place to stay. There was unclean room and torn blankets and cracked walls across in the bathroom. We asked front desk to clean the room 2 times but they are not hearing our concern and all in the vain. Try to stay better place if you’re staying with family.
Business response:
Dear RaviKumar, Thank you for sharing your feedback. We sincerely apologize for the condition of the room and the issues you encountered with cleanliness and maintenance. This is not reflective of our standards, and we’re addressing these concerns with our team to prevent future occurrences. We regret that your requests were not promptly addressed and are reviewing our processes to improve responsiveness. Your comments are important to us, and we hope you’ll consider giving us another chance in the future.Sincerely,Hotel Man... read more
The entire hotel smelled of cigarette smoke including the room. The room was very dirty…stains on walls & carpet. The room smelled of cigarettes and we checked out the next day due to the filthy conditions and stayed with family due to the bad room. The kitchenette wasn’t stocked with utensils like the add said and you had to pay if you wanted fresh towels. This hotel is being used for welfare housing and not a hotel. It didn’t feel safe & was filthy.
Business response:
DearHeather, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Bringing these concerns to our attention is something we are grateful for, as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserv... read more
Horrible
Business response:
Dear Jordan, Thank you for your feedback and for being our valued guest. We apologize for any negative experience related to your recent visit. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. Our hope is to resolve this situation quickly and follow up with you directly. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.