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Extended Stay America Select Suites - Austin - Northwest
- Other
- Austin, TX
About this business
Location details
13689 Research Blvd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
cleanliness, promptness and availability of staff I will be back
Business response:
What a wonderful rating! We are so happy to see that you enjoyed your time with us!
Business response:
Thank you so much for this great rating! So happy that your stay with us was a comfortable on, Dawnell.
Business response:
Thank you for rating our hotel. We’re so glad you had a good stay with us.
Business response:
Thank you for this grand rating – we are so pleased to know you enjoyed your stay with us!
Business response:
Thank you for the good rating. We're glad you had a pleasant stay with us.
The main complaint i have is that the room didn't have any trash cans, and the floor felt like it hadn't been properly cleaned. But the staff wad very friendly, courteous, and eager to help.
Business response:
Thank you for the thoughtful comments. We're glad you had a good stay but so sorry to hear about missing trash cans in your room and the condition of the floors. We apologize for the inconvenience this caused you and hope to see you again.
Business response:
Thank you for this awesome rating AND for staying with us!
Business response:
Thank you for staying with us! We appreciate this wonderful rating.
I had to use a phone in the lobby to call someone to get checked in. Took awhile for someone to get there. Room was very cheaply constructed but clean. Horrible bed with only sheet and light blanket. No comforter. Only 2 towels and 2 washcloths -no hand towel in bathroom or at kitchen sink. Clean room and building but won't be staying there again.
Business response:
We are glad that our super clean room impressed you and we appreciate your thoughtful review. We are disappointed to hear that we did not earn your recommendation. We hope your future travels are truly wonderful ones that bring you back to us someday.
Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest
How is Extended Stay America Select Suites - Austin - Northwest rated?
Extended Stay America Select Suites - Austin - Northwest has a 2.8 star rating with 1,097 reviews.
When is Extended Stay America Select Suites - Austin - Northwest open?
Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.